Monica Rodriguez
@monicarodriguez1
Impulso la atención al cliente, ventas y operaciones con enfoque resolutivo y organizado.
HondurasWhat I'm looking for
He brindado atención al cliente en Alorica, KM2 Solutions y Simplex Group, aportando una atención resolutiva, organizada y enfocada en la satisfacción del cliente.
También he trabajado en ventas en Steren y como jefa de televentas. Busco aportar mis conocimientos en servicio, promociones en redes sociales y coordinación operativa mientras continúo desarrollándome profesionalmente.
Experience
Work history, roles, and key accomplishments
Jefe de Televentas
Steren
Jan 2020 - Dec 2026 (6 years 11 months)
Led telemarketing sales team, overseeing operations and driving sales performance.
Sales
Steren
Jan 2025 - Dec 2025 (11 months)
Engaged in sales activities, promoting products and services to customers.
Customer Service
Simplex Group
Jan 2023 - Dec 2025 (2 years 11 months)
Handled customer service duties, ensuring effective communication and resolution of customer issues.
Customer Service
Km2 Solutions
Jan 2023 - Dec 2023 (11 months)
Delivered customer service, addressing customer needs and maintaining service quality standards.
Customer Service
Alorica
Jan 2021 - Dec 2023 (2 years 11 months)
Provided customer service support, handling inquiries and resolving issues to ensure client satisfaction.
Education
Degrees, certifications, and relevant coursework
Instituto Tecnologico Sampedrano
Bachiller en Administracion de Empresas, Business Administration
Completed high school with a focus on business administration.
Tech stack
Software and tools used professionally
Availability
Location
HondurasAuthorized to work in
Job categories
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