Open to opportunities

Monica Gonzalez

@monicagonzalez

Message

Results-driven HR professional specializing in leave management and recruiting.

United States

Message

What I'm looking for

I am looking for a role that fosters growth, values employee experience, and emphasizes compliance.

I am a results-driven HR professional with extensive experience in leave management, recruiting, and benefits administration. My career has been marked by a commitment to streamlining HR processes, ensuring compliance, and enhancing the employee experience through proactive problem-solving. I excel at working with HRIS systems, managing audits, and collaborating with cross-functional teams to achieve organizational goals.

Currently, I serve as a Benefits and Leave of Absence Specialist at TrueBlue, where I administer various employee leave types and ensure compliance with federal and state regulations. My role involves collaborating with vendors and internal teams to optimize leave management processes, conducting training sessions for managers, and advising employees on leave policies. I take pride in my ability to resolve complex leave situations and facilitate seamless transitions for employees returning to work.

Previously, I worked as a Recruitment & Training Human Resource Service Representative, where I managed full-cycle recruitment and supported employee benefits and leave administration. My experience also includes developing training programs and enhancing data accuracy to improve the overall employee experience. I am passionate about creating a positive workplace culture and am dedicated to continuous improvement in HR practices.

Experience

Work history, roles, and key accomplishments

Current

Benefits and Leave of Absence Specialist

Current

TrueBlueInc.

Mar 2022 - Present (3 years 3 months)

Administered all employee leave types including FMLA, ADA, COVID, USERRA, state, and Canada leave, ensuring compliance with federal and state regulations. Managed leave data, ran audits, and processed documentation across multiple HR systems, serving as the main point of contact for employees and vendors.

FMLA ADA Canada Leaves Oracle ServiceNow Policy Development Compliance Training

Human Resource Service Representative

TrueBlue

Jun 2021 - Present (4 years)

Provided support on employee benefits, leave administration, and open enrollment, assisting in policy updates, SOP development, and HR ticket resolution. Conducted audits and data entry to maintain compliance and system accuracy, managing employee inquiries regarding payroll deductions and benefits.

Employer Benefits Leave Management Open Enrollment Management Ticket Resolution Policy Updates Data Entry Compliance Payroll

HR Recruiter/Operations Specialist

PeopleReadySkilledTrades

Nov 2017 - Present (7 years 7 months)

Managed full-cycle recruitment, including sourcing, screening, interviewing, onboarding, and compliance, while maintaining applicant tracking and job postings across multiple platforms. Conducted payroll processing and workforce scheduling to meet operational demands, and developed training programs for recruiting and operations teams.

Sourcing Screening Interviewing Onboarding Payroll Processing Training

Shift Manager

Starbucks Coffee Company

Jun 2009 - Present (16 years)

Trained and coached employees to improve efficiency and customer service, while managing inventory, cash handling, and operational compliance. Supervised a team of baristas, providing guidance and performance feedback to improve service quality and implemented cost-saving measures.

Team Leadership Training Coaching Inventory Management Compliance Customer Service

Education

Degrees, certifications, and relevant coursework

Menlo College

Bachelor of Business Management, Human Resource Management

Studied Business Management with a focus on Human Resource Management. Gained expertise in HR systems, leave and benefits administration, and compliance.