Looking for a job

Monica Byrnes

@monicabyrnes

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Results-driven office manager with expertise in project management and customer service.

United States

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What I'm looking for

Seeking a challenging role that leverages my project management and customer service skills to drive success in a dynamic organization.

As a seasoned office manager with a strong background in project management, customer service, and expense reports, I excel in fast-paced environments where no two days are ever the same. With a proven track record of providing top-notch support to senior-level management officials and associates, I am confident in my ability to oversee daily operations, manage multiple projects simultaneously, and ensure seamless execution of tasks.

My expertise in software applications such as Microsoft 365, NetSuite, and Adobe Acrobat enables me to streamline processes, track inventory, and maintain accurate records. I am a strong communicator with excellent oral and written skills, having trained over 300 individuals annually on federal software systems and processes.

With a strong work ethic and a passion for delivering exceptional results, I thrive in environments that require adaptability, creativity, and a solutions-focused mindset. I am excited to leverage my skills and experience to drive success in a dynamic and growth-oriented organization.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

Vantage MedTech

Jun 2022 - May 2024 (1 year 11 months)

Managed daily operations for over 125 employees, ensuring facility organization and efficiency. Handled purchase orders, travel arrangements, and supported HR with scheduling and onboarding. Coordinated company events and maintained supplies for the Design Center and Manufacturing facility.

Office Management Travel Coordination Project Management HR Event Coordination NetSuite Customer Service Facilities Management

Production Coordinator

Vantage MedTech

Jun 2022 - May 2023 (11 months)

Coordinated production flow and ensured quality control on the assembly floor. Monitored production orders and served on project teams to improve processes and transfer new products to manufacturing.

Production Quality Control ERP Systems Project Management Team Collaboration Inventory Management Process Improvement

Tax Examiner

Internal Revenue Service

Apr 2021 - Apr 2022 (1 year)

Performed a full range of tax examination duties, ensuring compliance with procedures and policies. Worked independently to resolve issues and coordinated workload with team members.

Tax Compliance Problem Solving Customer Service Coordination Process Improvement

Property Disposal Specialist

General Services Administration

Aug 2007 - Jan 2020 (12 years 5 months)

Managed property disposal projects, trained individuals on federal systems, and provided technical expertise to various agencies. Coordinated logistics for complex moves and ensured compliance with disposal regulations.

Project Management Training Compliance Logistics Coordination Technical Expertise Communication Problem Solving Systems

Program Analyst

General Services Administration

Mar 2010 - May 2012 (2 years 2 months)

Provided objective information for decision-making on administrative and program operations. Managed various office tasks including travel, supply ordering, and records management.

Program Operations Administrative Support Travel Coordination Records Management Office Management Communication Time Management IT Service Management

Executive Assistant

General Services Administration

Aug 2007 - Mar 2010 (2 years 7 months)

Served as a liaison to senior management, coordinating meetings and events. Managed inquiries and provided administrative support to the Deputy Regional Administrator.