Monali Gharat

Lead full commercial responsibility for the CNG division across North-East India, including territory design, customer activation, pipeline governance, vendor approvals, and revenue achievement. Manage lead generation, client relationships, techno-commercial proposals/bids, and contract negotiation through closure, with KPI/MIS reporting to senior leadership.

Managed end-to-end supply chain operations for both export and domestic order fulfilment, from procurement to delivery of finished goods. Tracked orders, ensured accurate dispatch documentation, coordinated commercial terms across functions, and handled export compliance documentation with overseas agents and freight partners.

Drove Oil & Gas segment sales across the Navi Mumbai domestic territory and South East Asian export markets, handling direct and channel-based accounts. Owned the full commercial cycle including lead generation, proposals, negotiation, deal closure, key MNC account management, and territory MIS reporting.

Led the inside sales function for 9+ years by building and managing structured inbound and outbound sales to drive opportunity conversion. Managed lead generation/qualification pipelines, handled escalations and complex deals, maintained 50+ key accounts at senior stakeholder level, and produced MIS reports on conversion, revenue trends, and team performance dashboards.

Handled inbound enquiries via email, telephone, and B2B platforms by screening, qualifying, and generating enquiry forms for the sales team. Liaised with architecture firms, contractors, and clients to prepare and follow up on proposals and quotations.

Prepared quotations and proforma invoices, and coordinated payment follow-ups to support the sales team. Coordinated techno-commercial meetings and exhibition logistics, and managed warranty service handovers and customer order-status correspondence.

Submitted quotations and coordinated order execution after receipt of purchase orders through to delivery. Maintained client communication on equipment status, payment follow-ups, and MIS reporting.

Managed the full sales cycle for industrial refrigeration equipment, including enquiry registration, quotation preparation, purchase order follow-up, delivery coordination, and commissioning handover. Coordinated overseas offers and export order documentation with agent communication, and supported project execution with timelines, cross-functional coordination, and progress reports.

Handled sales and client-service administration including correspondence, quotation preparation, delivery challans, invoices, and payment follow-up. Coordinated between service engineers and clients and arranged Director/MD-level meetings and client tours.

Bachelor of Arts (Political Science) from the University of Mumbai in 1997. Built a long-term career in Industrial B2B sales and commercial leadership based on domain execution.