MJ

Open to opportunities

Moira Johnson

@moirajohnson

I deliver customer service and event operations in fast-paced hospitality environments.

What I'm looking for

I'm looking for remote guest services, reservations, customer support, or hospitality administration work where I can deliver high standards of service, coordinate tasks, manage enquiries, and contribute to a collaborative team.

I've supported major events including Formula 1, Barrett-Jackson Auction, and Art Basel Miami Beach, helping coordinate event and hospitality operations in fast-paced environments.

Across roles with EVRI, Crystal Shine Cleaning Services, Staffmate, and Space Inclusive, I've handled customer enquiries, staff supervision, administration, record management, and daily operational tasks. I bring a friendly, approachable manner alongside strong attention to detail, communication, and time management.

My background in hospitality, HR, care, and operations has prepared me for remote guest services, reservations, customer support, and hospitality administration. Competing in university and county-level tennis has strengthened my resilience, discipline, teamwork, and ability to perform under pressure.

Experience

Work history, roles, and key accomplishments

CS

HR Assistant

Crystal Shine Cleaning Services

Feb 2022 - May 2023 (1 year 3 months)

Assisted with HR tasks, including administrative support and record management.

EV

Night Shift Operative

EVRI

Jul 2019 - Aug 2021 (2 years 1 month)

Worked night shifts as an operative, handling logistics and operational tasks in a fast-paced environment.

ST

Event Coordinator

Staffmate

Nov 2018 - Jun 2019 (7 months)

Coordinated events, including major events such as Formula 1, Barrett-Jackson Auction, and Art Basel Miami Beach.

Event Operations Customer Service Team Leadership

SI

Care Assistant

Space Inclusive

Provided care and support to adults and children with special educational needs.

Care Attention To Detail

Education

Degrees, certifications, and relevant coursework

NC

Nottingham College

Level 3 Diploma, Health and Social Care

2024 -

Pursuing a Level 3 Diploma in Health and Social Care at Nottingham College.

CU

Coppin State University

Bachelor of Arts, Psychology

Currently majoring in Psychology at Coppin State University in Baltimore, MD.

TS

The Trinity Catholic School

GCSE, General Studies

Completed 8 GCSEs at The Trinity Catholic School in Nottingham, England.

NC

Nottingham College

A-Level, Psychology, Sociology, and Geography

Completed A-Levels in Psychology, Sociology, and Geography at Nottingham College.

Tech stack

Software and tools used professionally

Jackson

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