Customer Service professional with over 7 years of experience in customer service, back-office operations, and chat support. I have strong communication, problem-solving, and customer-handling skills, with experience using digital systems and handling customer inquiries through different channels. I am detail-oriented, adaptable, and committed to providing high-quality customer service while following company policies and procedures. I am looking for an opportunity to grow professionally and contribute to a successful team.
Looking for a job
Mohsen Bebary
@mohsenbebary
Live Chat Agent at Taager supporting merchants with shipping, profitability analysis, and landing-page integrations.
EgyptExperience
Work history, roles, and key accomplishments
Current
Provide customer service support to merchants through live chat. Handle last-mile shipping and delivery-related activities, analyze merchant profitability, and support commercial product activities.
Supported customer service agents in handling contacts correctly and effectively. Monitored contacts and calls as a Quality Auditor, managed the floor as a delegate, and provided operational support.
Call Centre Representative
Orange
Jun 2016 - Aug 2017 (1 year 2 months)
Handled inbound calls for prepaid and postpaid customers. Provided customer service support and addressed customer inquiries.
Education
Degrees, certifications, and relevant coursework
Helwan University
Bachelor of Arts, Spanish Language
Bachelor of Arts in Spanish Language from Helwan University, completed in 2015.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
EgyptAuthorized to work in
Salary expectations
60k+ USD
Social media
Interested in hiring Mohsen?
You can contact Mohsen and 90k+ other talented remote workers on Himalayas.
Message MohsenGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
