Mohit Dosanjh

I am a customer-focused support specialist with broad hands-on experience in retail, events, warehousing, and computer repair environments. I bring strong interpersonal skills, empathy, and a consistent record of resolving customer issues while maintaining confidentiality and professionalism.

At Lowe’s I supported customers and cross-functional teams, troubleshooting in-store technology and personal devices while delivering high-quality service under pressure. In my computer repair role I handled customer tickets, scheduling, billing inquiries, and identified and reduced fraudulent attempts.

As event staff with Rocking Affairs I developed attention to detail, emotional intelligence, and the ability to multi-task to meet urgent deadlines for weddings and receptions, managing inventory and setup logistics. In warehouse and seasonal roles I followed policies, handled sensitive packages, and met operational deadlines using scanners and inventory systems.

I am adaptable, detail-oriented, tech- and social-media-savvy, and proficient with Microsoft Office, Google Suite, Zendesk, Mac OS, Windows, iOS, and Chrome OS. I seek roles where I can apply my troubleshooting strengths, customer service experience, and operational reliability.