Mohd Feroz
@mohdferoz
Customer-focused senior associate with IT hardware skills and strong problem-solving abilities.
IndiaWhat I'm looking for
I am a senior associate with experience in voice and AR calling operations, computer maintenance, supplier relations, and customer query resolution. I combine hands-on technical skills in system assembly, troubleshooting and OS installation with project management discipline to meet qualitative and quantitative goals.
I hold a Bachelor of Commerce from Osmania University and pride myself on accepting challenges, attention to detail, and a collaborative approach to improving processes and service delivery.
Experience
Work history, roles, and key accomplishments
Senior AR Caller
R1 RCM
Aug 2023 - Present (2 years 1 month)
Handled accounts receivable calling and customer query resolution, maintained computer systems and supplier relations, and delivered on project goals with attention to quality and metrics.
International Voice Associate
AGS Health Private Limited
Jan 2021 - Jun 2023 (2 years 5 months)
Provided international voice support and maintenance of enterprise computers, managed supplier relations, and supported project delivery while meeting qualitative and quantitative targets.
Education
Degrees, certifications, and relevant coursework
OUOsmania University
Bachelor of Commerce, Commerce
2014 - 2018
Completed a Bachelor of Commerce degree at Osmania University with coursework in commerce-related subjects.
BEBoard of Intermediate Education
Intermediate Certificate, Higher Secondary Education
2012 - 2014
Completed intermediate (higher secondary) studies under the Board of Intermediate Education.
Nishath High School
Secondary School Certificate, Secondary Education
2011 - 2012
Completed secondary school education at Nishath High School.
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Mohd?
You can contact Mohd and 90k+ other talented remote workers on Himalayas.
Message MohdFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
