Anjali Modi
@anjalimodi
Senior Associate focused on POS operations and customer support in fast-paced retail.
IndiaWhat I'm looking for
I’m a driven Senior Associate with multi-year retail experience, focused on operating and troubleshooting POS systems while delivering exceptional customer service and operational support.
At Reliance Retail (03/2022-11/2023), I contributed to smooth daily operations by effectively supporting POS workflows and helping ensure teams can respond confidently to customer needs.
Before that, I worked as a Team Leader at Back EndFuture retail limited (06/2019-02/2022) and as a Customer Support Associate for supply chain management at Aditya Birla retail limited (08/2015-11/2018), strengthening my ability to coordinate support across retail processes.
I bring strong work habits—TimeManagement, Responsible, and Hardworking—along with a technical foundation in C, C++, JAVA, Core Java, basic C# .Net, Oracle 11G, PHP, and Linux/Unix. I’m ready to apply this combination to a role where reliability and customer-focused execution matter.
Experience
Work history, roles, and key accomplishments
Senior Associate (Retail)
Reliance Retail
Mar 2022 - Nov 2023 (1 year 8 months)
Operated and troubleshot POS systems while delivering exceptional customer service and operational support in retail environments.
Backend Team Leader
Back EndFuture Retail Limited
Jun 2019 - Feb 2022 (2 years 8 months)
Provided team leadership in backend retail operations, supporting smooth execution of day-to-day retail work.
Customer Support Associate
Aditya Birla Retail Limited
Aug 2015 - Nov 2018 (3 years 3 months)
Worked as a customer support associate supporting supply chain management operations and resolving customer queries to maintain service quality.
Education
Degrees, certifications, and relevant coursework
Shri Venkteshwar Institute of Technology
Bachelor of Engineering, Computer Science & Engineering
Earned a Bachelor of Engineering in Computer Science & Engineering from Shri Venkteshwar Institute of Technology, completed in 2014.
Shree Neema vidhya Niketan School
Elementary, General Education
2009 - 2010
Completed elementary education at Shree Neema vidhya Niketan School, completing the program in 2010.
Shree Neema vidhya Niketan School
High School, General Education
2007 - 2008
Completed high school education at Shree Neema vidhya Niketan School, completing the program in 2008.
Availability
Location
IndiaAuthorized to work in
Job categories
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