Mohau Moloi
@mohaumoloi
Detail-oriented professional with experience in testing and technical support.
What I'm looking for
I am a detail-oriented professional with a diverse background in functional testing, technical support, and sales. Currently, I work as a Technical Support Engineer at NeaMetrics, where I focus on product testing, providing technical support, and training resellers. My experience in testing software on uTest has equipped me with the skills to identify bugs and ensure software quality through comprehensive functional testing.
In addition to my technical expertise, I have a strong background in customer service and sales, which allows me to improve processes and enhance customer interactions. I am committed to delivering high-quality results while collaborating effectively with teams to meet project goals. My ability to communicate clearly and maintain a positive attitude has been essential in providing exceptional support and ensuring customer satisfaction.
Experience
Work history, roles, and key accomplishments
Tester
uTest
Jan 2023 - Present (2 years 5 months)
In my role as a Tester at uTest, I conduct functional testing of web and mobile applications, execute test cases, and provide feedback to enhance user experience. I collaborate with project teams to ensure comprehensive test coverage and maintain project deadlines.
Technical Support Engineer
NeaMetrics
Jan 2024 - Present (1 year 5 months)
As a Technical Support Engineer, I provide product testing and technical support, ensuring customer satisfaction through effective communication and training. I manage internal support, conduct market research, and maintain knowledge of products to assist resellers.
Store Attendant
P2 Mining
Oct 2016 - Jan 2018 (1 year 3 months)
As a Store Attendant, I managed inventory, assisted customers, and ensured a clean and organized store environment. My responsibilities included processing payments, receiving deliveries, and maintaining safety and security of materials.
Shop Floor Assistant
Shoe City
Jan 2012 - Jan 2013 (1 year)
As a Shop Floor Assistant, I welcomed customers, processed payments, and maintained store organization. I assisted with inventory management and addressed customer inquiries to enhance their shopping experience.
Pipes Tracks and Ventilation
Lechwe Mining
Mar 2014 - Mar 2015 (1 year)
In my role at Lechwe Mining, I ensured safety in the installation of pipes and tracks, reported abnormal activities, and reclaimed materials as needed. I developed strong sales skills and maintained high standards of work.
Education
Degrees, certifications, and relevant coursework
uTest
Tester, Software Testing
2023 -
Engaged in part-time testing, focusing on conducting comprehensive functional testing of web and mobile applications to identify bugs and ensure software quality.
Tshepagalang Secondary School
National Senior Certificate, General Education
2006 - 2010
Completed the National Senior Certificate, which provided a foundational education and prepared for further studies and professional development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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