Prudence Moroatsetle

Provided technical assistance during installation or use of a product. Collaborated with engineering teams to troubleshoot product issues. Evaluated software or hardware to recommend improvements or upgrades. Provided customer service support to answer inquiries about product features, pricing, and availability. Analyzed customer feedback to improve product design and performance.

Maintained filing systems for records, correspondence, reports and documents. Oversaw office inventory by restocking supplies and submitting purchase orders. Prepared invoices for customers based on their purchase order requests. Directed clients and guests to correct departments, rooms, and staff members.

Identified system and network problems by implementing troubleshooting techniques.
Received and prioritized support requests to maximize resource utilization.
Participated in meetings with internal stakeholders and external partners to discuss project
requirements and timelines.
Provided end-user training

Demonstrated product features to align with customer needs. Assisted customers with product selection, order placement, and payment processing. Ensured compliance with all relevant regulations pertaining to sales operations.