mohammed krayme
@mohammedkrayme
Informatics engineer with expertise in IT operations and support.
What I'm looking for
My name is Mohammed Adnan Krayme, and I am an Informatics Engineer with a strong background in IT operations and support. I hold a B.Sc. in Informatics Engineering and an Executive MBA, complemented by a Master in Web Sciences. My academic journey has equipped me with a solid foundation in networking, operating systems, and the application of artificial intelligence in banking.
Throughout my career, I have gained extensive experience in technical support, sales engineering, and IT operations. Currently, I serve as a Senior Core Banking Application Support and IT Operation Administrator at Ahli Trust Bank. My projects have focused on enhancing network security and improving operational efficiency through innovative solutions. I am passionate about leveraging technology to drive business success and am always eager to learn and grow in my field.
Experience
Work history, roles, and key accomplishments
IT Service Desk Representative
Ahli Trust Bank (Audi Bank Syria)
Oct 2018 - Present (6 years 8 months)
Responsible for providing technical support and assistance to bank employees, ensuring smooth operation of IT services and applications. Involved in troubleshooting and resolving IT issues related to core banking applications.
Technical Supervisor
Space for Technology & Investment
Jan 2017 - Jan 2018 (1 year)
Oversaw technical operations and supervised a team to ensure the successful implementation of technology solutions. Provided guidance and support in technical projects.
Sales Engineer
ITOS Company
Jan 2016 - Jan 2017 (1 year)
Engaged in sales activities for IT products and services, providing technical expertise to clients and assisting in the development of sales strategies.
Technical Support
Self Employed
Jul 2012 - Jan 2016 (3 years 6 months)
Provided individual technical support services, assisting clients with IT-related issues and ensuring customer satisfaction through effective problem resolution.
Education
Degrees, certifications, and relevant coursework
Syrian Virtual University
Master, Web Sciences
2023 - 2023
Activities and societies: Master's Project: Applying Cyber Threat Intelligence to Enhance the Security of Industrial IoT.
Master in Web Sciences.
Higher Institute of Business Administration
Executive Master of Business Administration, Business Administration
2020 - 2020
Activities and societies: Master's Project: The Impact of Applying IBM Artificial Intelligence Services to Improve the Banking Performance.
Executive Master of Business Administration with a focus on Operations.
Arab International University
Bachelor of Science, Informatics Engineering
2016 - 2016
Activities and societies: Junior Project: Studying & Designing LAN for the new ICE Faculty building of AIU; Senior Project: Evaluation the Effect of Using Firewall on Networks Behaviours.
B.Sc. in Informatics Engineering with a focus on Networking & Operating Systems.
Mohsiniah School
Bachelor Degree
2010 -
Bachelor Degree from Mohsiniah School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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