At Kasha, I managed merchant and partnership accounts, advised clients on payment solutions, and monitored approval rates, routing, declines, and chargebacks. I also negotiated commercial contracts and looked for opportunities to grow existing accounts.
At Trust Payments, I managed a portfolio of merchants, including iGaming businesses, and analyzed payment performance to identify ways to improve approvals and reduce declines and chargebacks. I used Salesforce to maintain sales pipelines and managed application and onboarding processes for new business.
Across account management and sales roles, I’ve worked with clients in the Nordics, UK, EU, US and Canada, LATAM, and other markets. I’ve supported customers, developed new business, and worked with internal teams on merchant service and account growth.
