Mohammed Amaan Ali
@mohammedamaanali
Sales Executive delivering target-driven growth with customer-focused call centre expertise.
United KingdomWhat I'm looking for
I’m a customer-focused Sales Executive with experience across call centre operations, administration, and customer services. I build strong client relationships by delivering tailored solutions, using “pipeline management” and accurate sales reports, forecasts, and CRM records to support strategic decision-making.
In my current role at Trade Mastermind (December 2024–Present), I develop and manage a portfolio of clients, consistently achieving and exceeding monthly and quarterly sales targets. I lead high-impact sales presentations, negotiations, and closing strategies to secure new business, and I’ve delivered an AOV of £25,000 worth of products. Previously, as a Customer Service Representative at Diligenta (October 2023–November 2024), I supported bereaved relatives on the Sun Life book of business, resolved queries and complaints in a timely manner, and completed coaching calls to improve quality—skills I’m eager to bring into a role that values first-class customer experience.
Experience
Work history, roles, and key accomplishments
Sales Executive
Trade Mastermind
Dec 2024 - Present (1 year 7 months)
Developed and managed a client portfolio, delivering tailored solutions while consistently exceeding monthly and quarterly sales targets through effective pipeline management. Delivered sales presentations and closed new business, contributing to £25,000 AOV while maintaining accurate CRM forecasts and reports.
Customer Service Representative
Diligenta
Oct 2023 - Nov 2024 (1 year 1 month)
Provided customer service to bereaved relatives on the Sun Life book of business, resolving policy queries and complaints in a timely manner while maintaining service levels. Coached team members via coaching calls, supported new starters during academy training, and completed compliance calls and MATT test assistance.
Customer Service Representative
Motor L
Jun 2018 - Oct 2023 (5 years 4 months)
Checked invoices for completeness and accuracy and ensured customers received correct payments via cash or online methods. Assisted customers by telephone with sales, finance applications, warranties, and complaints, and handled enquiries with other companies for new business.
Customer Service Representative
Insure4Sure
Mar 2018 - Jun 2018 (3 months)
Handled inbound calls from customers about vehicle, home, and life insurance and ensured issued documents were accurate. Contacted customers about expiring insurances and supported complaint resolution to maintain customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Mohammed Amaan hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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