At Hunters, I support residential property portfolios by handling day-to-day tenancy administration and acting as a point of contact between landlords and tenants.
I coordinate maintenance and repair workflows, from sourcing contractors and scheduling visits to issuing work orders. I also monitor statutory requirements, including Gas Safety, EICR, PAT testing, EPCs, and HMO licensing.
At FIRSTPORT, I managed high-volume customer communications and prioritised urgent requests, coordinating with contractors and other stakeholders to resolve complex property issues.
At SAFESTORE, I consistently surpassed sales, upsell, and retention targets while helping customers find suitable storage solutions. As a volunteer with the BRITISH RED CROSS, I supported campaigns that contributed to a 50% increase in engagement.
