Nadia Rehman
@nadiarehman
Experienced business and property manager driving operational efficiency and tenant satisfaction.
What I'm looking for
I am an experienced business and property manager with a proven record in student accommodation operations, HR, recruitment, and tenant relations. I consistently deliver high occupancy and improved retention through strategic leasing, vendor management, and process improvements.
My background includes leading teams, developing onboarding and training programs, and administering budgets—achieving a 95% occupancy rate, 20% increase in retention, 15% reduction in operational costs, and a 70% reduction in emergency repairs.
I bring a supportive leadership style, strong communication skills, and a commitment to compliance and continuous improvement to create safe, efficient, and community-focused living environments.
Experience
Work history, roles, and key accomplishments
Assistant Hospitality Manager
The Mansion Group Ltd
Mar 2025 - Present (7 months)
Oversee daily operations of a high-occupancy student accommodation facility, managing tenant onboarding, inspections, maintenance coordination and rent collection to ensure smooth functionality and property standards.
Administration and Office Manager
Reall
Apr 2024 - Oct 2024 (6 months)
Managed daily office operations, facilities and vendor relationships, coordinated meetings and events, supported HR with recruitment and onboarding, and maintained internal communications to improve organisational efficiency.
Property and Customer Services Manager
APPS Living
May 2022 - Jan 2024 (1 year 8 months)
Spearheaded management of multiple student accommodation properties, achieving 95% occupancy, reducing operational costs by 15% and cutting emergency repairs by 70% through preventive maintenance and vendor negotiation.
HR, Recruitment & Internal Business Affairs
APPS Living
May 2022 - Jan 2024 (1 year 8 months)
Developed and implemented recruitment, onboarding and employee engagement strategies, managed HR policies, investigations and personnel records to improve retention and workplace culture.
Customer Service Team Leader
APPS Living
Mar 2020 - Jun 2022 (2 years 3 months)
Led front-desk and student services teams to deliver high-quality tenant experience, implemented training programs and service improvements, and supported leasing efforts to maximize occupancy and retention.
Customer Service Team Member
APPS Living
Feb 2019 - Feb 2020 (1 year)
Managed day-to-day operations of student accommodation front desk, provided customer service, supported maintenance coordination and helped run student events to enhance community engagement.
Education
Degrees, certifications, and relevant coursework
University of Warwick
Bachelor of Arts (Honours), Childhood, Education and Society
2012 - 2016
Activities and societies: Elected chair of the Student Staff Liaison Committee (SSLC)
Completed a BA (Hons) in Childhood, Education and Society focusing on education studies and child development.
Henley College Coventry
CACHE Level 3 Diploma, Childcare and Education
2010 - 2012
Completed a CACHE Level 3 Diploma in Childcare and Education covering practical and theoretical childcare competencies.
Availability
Location
Authorized to work in
Job categories
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