Mohammad Rifai
@mohammadrifai
Portfolio Growth Specialist at Deluxe holiday homes, connecting with landlords and investors and tracking leads in HubSpot CRM.
LebanonWhat I'm looking for
At Deluxe holiday homes, I reach out to potential landlords and investors, present the short-term rental model, and track leads in HubSpot CRM. I coordinate with the Business Development and Onboarding teams to support property setup.
At World food programme (WFP Call Center)-Smart source, I provided beneficiary information and support, handled complaints, and guided people through application processes. I also maintained records and supported child protection.
At Holdal Group-Lacoste Boutique, I assisted customers, processed sales transactions, and helped resolve complaints. Earlier, I supported online orders, returns, and customer inquiries at Moustache Group.
My experience also includes volunteering with Youth Solidarity Against Extremism and serving as a Scout Team leader with the Lebanese Scout Federation. I’m studying for a Bachelor Degree in Psychology at Lebanese University.
Experience
Work history, roles, and key accomplishments
Portfolio Growth Specialist
Deluxe Holiday Homes
Dec 2025 - Present (11 months)
Reaching out to potential landlords and investors through calls and email, managing leads in HubSpot CRM, and coordinating with business development and onboarding teams to ensure smooth property setup.
Beneficiary Care and Support
World Food Programme
Dec 2024 - Nov 2025 (11 months)
Provided information and support to beneficiaries, handled complaints and issues, and managed data entry and record keeping using Sugar CRM.
Sales Associate
Holdal Group
Oct 2023 - Jul 2024 (9 months)
Provided customer assistance, processed sales transactions using POS system, and resolved customer complaints to ensure a positive shopping experience.
Customer Service Representative
Moustache Group
Aug 2022 - Jul 2023 (11 months)
Assisted customers with order management, returns, exchanges, and resolved inquiries and issues related to order processing.
Sales Associate
Moustache Group
Aug 2022 - Oct 2022 (2 months)
Provided customer assistance, processed sales transactions, and supported stocking and merchandising activities.
Education
Degrees, certifications, and relevant coursework
Lebanese University
Bachelor's Degree, Psychology
Pursuing a Bachelor's degree in Psychology, currently in progress.
Tech stack
Software and tools used professionally
Availability
Location
LebanonAuthorized to work in
Salary expectations
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