Daniel Shehayeb

I’m a results-driven Customer Service & Sales Representative with experience in retail and fast-paced service environments. I focus on delivering strong customer experiences while driving business growth through effective communication, customer engagement, and upselling.

As a Sales Associate at Calia Group | LC Waikiki, I assisted customers by identifying needs and recommending suitable products. I contributed to sales targets through upselling and cross-selling, using strong communication, active listening, and customer retention techniques to keep the experience positive.

Earlier, as a Cashier at Chopsticks, I processed transactions with accuracy and speed while supporting smooth daily operations and customer flow. I relied on POS systems and cash handling, bringing attention to detail and teamwork & collaboration to every shift.

As a Customer Service Specialist at Americana Group | KFC, I handled high-volume customer interactions in fast-paced MAOSS settings and resolved issues efficiently to maintain customer satisfaction and loyalty. I’m now building on this foundation while pursuing a Bachelor of Marketing & Business Management, and I bring a steady, customer-first approach to every challenge.