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Youssef Sarayddine

@youssefsarayddine

Customer success and client support professional with experience across real estate, education, retail, and hospitality.

Lebanon

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What I'm looking for

I'm seeking a remote role in customer success, client support, sales support, or operations coordination.

At Namou Properties, I managed client inquiries and relationships, matched investor requirements with property options, and coordinated with internal teams and external partners. I also researched market information and supported clients through negotiation and follow-up.

At Coducators, I coordinated education-center operations, instructor schedules, recruitment, onboarding, and training support. My experience also includes consultative retail sales, hospitality service, and team coordination, supported by a psychology degree and studies in communication and customer behavior.

Experience

Work history, roles, and key accomplishments

Real Estate Sales Agent

Namou Properties

Jan 2026 - Sep 2026 (8 months)

Managed client inquiries and relationships from needs assessment through negotiation support and follow-up. Researched market information and coordinated with internal teams to support a smooth client journey.

Customer Relationship Management Needs Assessment Negotiation Market Research Communication Skills Follow up Coordination

HR & Operations Specialist

Coducators

Sep 2025 - Jan 2026 (4 months)

Coordinated daily education-center operations, instructor schedules, recruitment activities, onboarding, and training support. Acted as a communication link between leadership and teaching staff.

Operations Coordination Scheduling Recruitment Onboarding Training Communication Skills Staff Coordination

Sales Associate

Azadea

Jul 2024 - Oct 2024 (3 months)

Provided consultative customer service, answered product questions, and supported purchasing decisions. Helped maintain stock availability and product presentation in a retail environment.

Customer Service Consultative Sales Inventory Management Product Presentations Communication Skills

Waiter

Zone-El Matn

May 2022 - Jan 2023 (8 months)

Handled customer requests, order accuracy, service coordination, and issue resolution during busy shifts.

Customer Service Order Accuracy Service Coordination Issue Resolution

Team Leader

Time2Plan Team

Dec 2021 - Aug 2022 (8 months)

Coordinated daily team activities, delegated responsibilities, organized schedules, and monitored service quality.

Team Coordination Delegation Scheduling Quality monitoring

Education

Degrees, certifications, and relevant coursework

Beirut Arab University

IC3 Computer Certification, Computer Science

2025 - 2025

IC3 Computer Certification covering Microsoft Office Suite and data management, completed in 2025.

DOT Lebanon

Business Intelligence and Data Analysis, Business Intelligence

2024 - 2024

Business Intelligence and Data Analysis certification completed in 2024.

CDLL NGO

Resilience and Life Skills Development, Life Skills

2024 - 2024

Resilience and Life Skills Development certification completed in 2024.

Nawaya Network

NOMU Employment Program, Employment

2024 - 2024

NOMU Employment Program certification completed in 2024.

Beirut Arab University

Bachelor of Psychology, Psychology

Activities and societies: Minor in Mass Communication; relevant coursework: Organizational Psychology, Introduction to Management, Group Dynamics, Communication Psychology, Counseling Skills

Bachelor of Psychology with a minor in Mass Communication, including coursework in organizational psychology, management, group dynamics, and communication psychology.