
Mohammad Haider
@mohammadhaider2
IT Support Officer at MCB Exchange resolving branch hardware, software, network and access issues and closing IT audit observations.
What I'm looking for
At MCB Exchange, I’m the first point of contact for branch hardware, software, network and access problems. I troubleshoot Windows, Wi-Fi/LAN, printers and Outlook, and set up computers with Windows, drivers and business software.
I create and manage Active Directory accounts, reset passwords and adjust permissions when asked. I also track IT inventory and complete tasks such as closing IT audit observations.
At Ariose.tech, I built responsive websites with HTML, CSS and JavaScript, audited client sites for technical SEO issues, and tested layouts across phones and browsers. I also used MongoDB for app data and tested a railway ticket reservation system, a CI pipeline, a user interface, an authentication API and a healthcare portal.
Experience
Work history, roles, and key accomplishments
IT Support Officer
MCB Exchange
Nov 2025 - Present (1 year)
First point of contact for hardware, software, network and access problems at the branch level. Fix issues with Windows, Wi-Fi/LAN, internet, printers, Outlook and Office, on site or remotely through Remote Desktop.
IT Support Intern
MCB Exchange
Jul 2025 - Aug 2025 (1 month)
Helped the IT team sort out everyday user problems with computers, network and printers. Prepared computers and peripherals for new and existing users, including Windows setup, updates and installs.
Frontend Developer
Ariose.tech
Jan 2024 - Jun 2025 (1 year 5 months)
Built responsive websites in HTML, CSS and JavaScript with layouts, menus, forms and interactive parts. Audited client websites for technical SEO problems and reported what needed fixing.
Education
Degrees, certifications, and relevant coursework
NCBA&E University
Bachelor of Science, Computer Science
2022 - 2025
Bachelor of Science in Computer Science from NCBA&E University from 2022 to 2025.
NCBA&E University
Associate Degree, Website Design & Development
2020 - 2022
Associate Degree Program in Website Design & Development from NCBA&E University from 2020 to 2022.
ILM College
Intermediate, Computer Science
2018 - 2020
Intermediate in Computer Science from ILM College from 2018 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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