At CureMD, I handle system maintenance and user support, administer Windows and macOS systems and Active Directory, and resolve issues through Jira and ServiceNow. I also support data backup and recovery, LAN/WAN troubleshooting, and remote desktop access.
Previously, I provided IT support at Abacus Consulting, troubleshooting hardware, software, and network connectivity issues and managing support tickets. At HT Group of Companies LLC, I worked as an IT Assistant supporting users and troubleshooting hardware.
