At Exordium Networks, I log, triage, and resolve SLA-driven incidents for US-based clients across Microsoft 365, Active Directory, networking, and end-user environments.
I manage user lifecycles across Active Directory, Microsoft 365, and Google Workspace, including licensing, MFA, Teams, SharePoint, access permissions, onboarding, and offboarding. I also troubleshoot Windows 10/11 systems remotely through Datto RMM and TeamViewer and configure VoIP platforms including 3CX, FreePBX, and FusionPBX.
Alongside support work, I've built a Next.js and MongoDB food delivery app, responsive web interfaces, an IoT smart water management system, and a Flutter expense tracker. I'm CompTIA A+ certified and bring hands-on knowledge of Linux, AWS networking, Docker, Jenkins, Git, Bash, and PowerShell.
