Mohamed yakout
@mohamedyakout
I am a cybersecurity-focused IT operations engineer specializing in network support, incident response, and infrastructure reliability.
EgyptWhat I'm looking for
I am a cybersecurity-focused IT operations support engineer with 3+ years' experience managing Windows Server, Active Directory, network troubleshooting (TCP/IP, DNS, DHCP) and security monitoring using SIEM, SOAR, and EDR tools. I have managed infrastructure for project sites, supported 80+ users resolving 30+ daily tickets, configured QNAP NAS and network devices, and proactively monitored logs to identify and mitigate threats.
I hold national and international cybersecurity certifications (Microsoft Cybersecurity Architect, Cisco CyberOps Associate) and SOC/Incident Response training. I am a clear communicator, proactive problem-solver, and I seek roles where I can strengthen operational continuity and improve security posture through hands-on incident response and collaboration.
Experience
Work history, roles, and key accomplishments
IT Operations Support Engineer
Orascom Construction PLC
Mar 2024 - Present (1 year 5 months)
Manage and maintain IT infrastructure for construction projects, supporting 80+ users and resolving 30+ daily tickets; configured QNAP NAS and network devices while monitoring security logs to mitigate threats.
OUAI tranier
outlier
Sep 2024 - Present (11 months)
Contributed to more than 7+ AI and LaTeX-related projects, including:
Constellation Math Equivalence
West Wizard
Mail Valley
Cabbage
Blue Wizards Reasoning Annotation
Lillypad Math SFT
Constellation SFT Math MT Rewrites Multilingual - Attempter
Constellation SFT Single-Turn Math Prompt Labeling Attempter
Technical Support Engineer
Marseilia Group for Real Estate Investment
Apr 2023 - Feb 2024 (10 months)
Provided end-user support for 100+ hybrid users, managed Microsoft 365 and Exchange, configured domain environments and user accounts, and supported specialized software including Adobe Suite and AutoCAD.
IT Help Desk Soldier
Egyptian Armed Forces
Dec 2021 - Dec 2022 (1 year)
Delivered first-line technical support including Windows OS installations and NIC setup, logged and escalated incidents to ensure timely resolution, and trained users to reduce repeat incidents.
Education
Degrees, certifications, and relevant coursework
BUBenha University
Bachelor of Science, Computer Science
2018 - 2021
Activities and societies: Public Relations Member in Model of Company Simulations (MCS), 2018.
Completed a Bachelor of Science in Computer Science at the Faculty of Computer and Artificial Intelligence, Benha University (Sep 2018–May 2021).
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Salary expectations
Job categories
Skills
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