Open to opportunities

Mohamed Tag Elsir Eltahir

@mohamedtagelsireltah

Message

Senior IT engineer specializing in end-user computing and ICT procurement.

Saudi Arabia

Message

What I'm looking for

I seek a hands-on senior IT role focused on end-user computing and infrastructure, with opportunities to lead teams, manage procurement, and deliver reliable, cost-effective IT solutions while supporting career growth.

I am a Senior IT Engineer with over 13 years of experience in ICT technical support, end-user computing, and IT infrastructure management. I have hands-on experience supporting laptops, desktops, printers, networking, basic virtualization, CCTV, access control systems, and Windows Server/Active Directory environments.

I have led and supervised IT support teams, delivered Level 1 and Level 2 support, administered software deployments and patch management, and managed ICT procurement lifecycles—defining technical specs, coordinating vendors, evaluating proposals, and ensuring timely, cost-efficient delivery of IT assets.

I have served as project manager for initiatives such as an Electronic Waste Management Project and am recognized for optimizing system performance, improving user productivity, and supporting disaster recovery and business continuity planning to maintain operational resilience.

Experience

Work history, roles, and key accomplishments

Current

Senior End User Computing Engineer

Current

DAL Group Company Ltd.

Jan 2012 - Present (13 years 11 months)

Designed and managed end-user computing and IT support services, led technical support teams, and managed ICT procurement lifecycles to deliver cost-efficient IT assets while maintaining high system availability and user satisfaction.

End User Services Windows Server Active Directory Virtualization Patch Management Vendor Management HelpDesk+

Education

Degrees, certifications, and relevant coursework

University of Science and Technology, Sudan

Bachelor (Honors), Computer & Electronic Systems Engineering

2004 - 2009

Bachelor (Honors) in Computer & Electronic Systems Engineering completed with coursework and practical training in electronics, computer systems, and ICT fundamentals.