Mohamed Ramadan
@mohamedramadan5
I handle customer inquiries, resolve issues, and support smooth call center and retail operations.
EgyptWhat I'm looking for
I'm currently handling customer calls at Gourmet Egypt, assisting customers in English and Arabic, following up on requests, and accurately recording call details on company systems.
I've also supported class administration as a part-time Teaching Assistant and delivered retail customer service, cash handling, sales support, and inventory assistance in a busy clothing store. As a Business Administration student ranked third in my third-year class, I'm building practical experience across customer-facing and administrative roles.
Experience
Work history, roles, and key accomplishments
Call Center Agent
Gourmet Egypt
Oct 2025 - Present (11 months)
Handles customer calls and assists with inquiries in English and Arabic. Records customer information accurately and follows company procedures.
Education
Degrees, certifications, and relevant coursework
Egyptian Chinese University
Bachelor of Business Administration, Business Administration
2024 -
Pursuing a Bachelor of Business Administration, ranked 3rd in class in the third year.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Salary expectations
Job categories
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