Open to opportunities

Alaa Mohamed

@alaamohamed3

Message

I support customers through clear, patient communication and responsive chat-based service.

Egypt

Message

What I'm looking for

I'm seeking a remote entry-level Chat Support or Customer Service role where I can use my communication skills, learn professional customer service tools, gain practical experience, and grow within a supportive team.

I've sold handmade products independently, communicating directly with customers and helping them choose products that fit their needs.

I answer customer questions clearly, handle requests patiently, and maintain polite, professional communication under pressure. Through direct sales, I've developed practical customer-handling and communication skills.

I'm a second-year Nursing student at Assiut University, bringing active listening, attention to detail, teamwork, and a willingness to learn.

I'm seeking a remote entry-level Chat Support or Customer Service role where I can learn professional tools, contribute to a positive customer experience, and grow with a supportive team.

Experience

Work history, roles, and key accomplishments

Handmade Products Sales

Self Employed

Communicated directly with customers about handmade products, answered questions, and helped customers choose products according to their needs. Maintained polite and professional communication and handled requests patiently and calmly.

Active Listening Problem Solving Teamwork Time Management Basic Knowledge In Excel