Open to opportunities

Mohamed Mohamedreda

@mohamedmohamedreda

B2B software sales specialist at Jafcglobal, presenting CRM solutions to real estate companies and managing the sales cycle.

Egypt

Message

At Jafcglobal, I presented CRM solutions tailored to real estate companies and managed the sales cycle from prospecting and lead qualification through follow-up. I also conducted software demonstrations and outbound calls to generate and qualify business opportunities.

Previously, at Bank AlBaraka, I processed individual and corporate account openings and reviewed documentation for KYC, AML, and CBE compliance. My experience also includes credit card business development at National Bank of Egypt and complaint resolution at Dubai Islamic Bank.

Experience

Work history, roles, and key accomplishments

Current

Sales Specialist – Software Solutions

Current

Jafcglobal

May 2026 - Present (5 months)

Conducted 25+ software demonstrations for prospective B2B clients and performed 50+ outbound sales calls to generate and qualify business opportunities. Managed the complete sales cycle from prospecting to follow-up, presenting CRM solutions tailored to real estate companies.

B2B Sales Lead Generation CRM Sales Pipeline Management Product Demonstrations Consultative Selling Customer Onboarding

Operation Admin (Account Opening Department)

Bank AlBaraka

Jul 2025 - Apr 2026 (9 months)

Managed and processed new customer account openings in compliance with bank policies and regulatory requirements. Verified customer documentation (KYC, AML) and coordinated with internal departments to resolve discrepancies and finalize account activation.

Account Opening KYC AML Compliance Core Banking Systems CBE Regulations Customer Service

Complaint Officer

Damas Medical Center

Feb 2025 - Apr 2025 (2 months)

Managed and resolved customer complaints effectively, acknowledging and investigating issues, maintaining clear communication with complainants, and collaborating with internal teams. Prepared reports on complaint trends and ensured compliance with organizational policies.

Complaint Management Customer Interaction Problem Solving Communication Skills Reporting Compliance

Complaint Resolution Officer

Dubai Islamic Bank

Sep 2024 - Jan 2025 (4 months)

Managed and resolved customer complaints in full compliance with statutory and regulatory standards. Monitored Complaint Management Unit quality objectives to identify operational risks and drive continuous process improvements.

Complaint Resolution Regulatory Compliance Quality monitoring Process Improvement Corporate Trainer Customer Satisfaction

Products & Business Developer - Credit Cards

National Bank of Egypt

Jan 2022 - Jun 2024 (2 years 5 months)

Maintained strict compliance with banking regulations and investigated customer inquiries, resolving discrepancies in a timely manner. Developed strong customer relationships, educated customers on banking products, and consistently met or exceeded branch sales targets.

Banking Regulations Customer Relationship Management Sales Product Knowledge Compliance Teamwork

Customer Service Representative

Commercial International Bank (CIB)

Jul 2021 - Dec 2021 (5 months)

Addressed customer inquiries and provided solutions to banking-related issues. Educated customers on banking products and services, and collaborated with team members to meet branch sales targets.

Customer Service Banking Products Communication Skills Sales Support

Sales Executive B2B

Satrwood Office Furniture

Jan 2018 - Apr 2020 (2 years 3 months)

Developed accounts by researching accounts, identifying key players, and generating interest in furniture products. Utilized product knowledge to align with client business objectives, built strong relationships, and achieved sales targets from lead generation to closing deals.

B2B Sales Account Development Sales Strategy Relationship Building Market Analysis CRM Negotiation Presentation Skills