Mohamed Fouad

As a Customer Onboarding Specialist at Rewaa, I successfully trained over 250 customers and earned the Top Performer award for six consecutive months. I manage customer relationships, develop metrics for successful implementations, and collaborate with teams to ensure seamless onboarding experiences.

In my role as Market Coordinator at Taptap Send, I managed the launch of a new market entry, developed go-to-market strategies, and contributed to product development, significantly reducing cash-out failures and enhancing online presence.

As a Customer Success Specialist at FoodicsEgypt, I maintained high customer satisfaction for 15 clients by implementing tailored strategies and streamlining the onboarding process, addressing product knowledge and training inquiries effectively.

In my role as Account Manager at VodafoneEgypt, I provided operational and relationship management support to partner accounts, overseeing performance and ensuring consistent service delivery across various channels.

As a Trade Marketing Intern at PepsiCo Egypt, I supported marketing initiatives and gained hands-on experience in trade marketing strategies and execution.

During my internship at Nestlé Egypt, I assisted in trade marketing efforts, contributing to the development and execution of marketing campaigns.

As a Modern Trade Sales Intern at Juhayna Food Industries, I gained valuable insights into sales processes and supported the sales team in various initiatives.

Bachelor of Business Administration with a Major in Marketing, focusing on various aspects of business management and marketing strategies.