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Medhat Nabih

@medhatnabih

Account Manager at WinWin Advertising and Marketing agency, focused on client outreach, follow-up, and social media management.

Egypt

Message

At WinWin Advertising and Marketing agency, I worked as an Account Manager, focusing on client outreach and follow-up, request fulfillment, and operational efficiency.

At SCHOLARLY - Australia, I worked as a Sales Specialist & Success Coach. I identified student skill weaknesses, shared improvement metrics with parents, and adjusted coaching strategies based on feedback.

At Fund Ourselves UK - WeLendus US, I worked in Customer Service & Collections as a Senior. I assisted with loan repayments, offered solutions such as payment postponements, and was recognized as a top performer for seven consecutive periods.

Earlier, I worked in the Marketing Team at Porsche Centre Egypt, creating tailored proposals and marketing plans and designing marketing materials. I also worked in Vodafone UK's Billing Department as a Customer care representative.

Experience

Work history, roles, and key accomplishments

Account Manager

WinWin Advertising and Marketing Agency

Apr 2025 - Feb 2026 (10 months)

Focused on client outreach and follow-up, request fulfillment, and operational efficiency. Managed social media and reputation, and collaborated cross-functionally to achieve measurable impact.

Account Management Client Outreach Social Media Management Operational Efficiency Cross Functional Collaboration

Sales Specialist & Success Coach

SCHOLARLY - Australia

Aug 2024 - Mar 2025 (7 months)

Shared specific improvement metrics with parents, identified student skill weaknesses, and created interventions aimed at performance improvement. Evaluated coaching techniques and adjusted strategies based on feedback.

Sales Coaching Performance Improvement Communication Skills Feedback Analysis

Customer Service & Collections Senior

Fund Ourselves UK - WeLendus US

Oct 2022 - Aug 2024 (1 year 10 months)

Provided excellent customer service, assisted with loan repayments, and offered solutions like payment postponements. Gave accurate advice on fund availability and ensured compliance with financial regulations.

Customer Service Collections Financial Compliance Problem Solving Teamwork

Marketing Team Member

Porsche Centre Egypt

Feb 2021 - Jun 2021 (4 months)

Created tailored proposals and marketing plans, advised clients on branding and marketing strategies, and designed marketing materials such as logos and newsletters. Provided quarterly reports with improvement recommendations.

Marketing Branding Proposal Writing Graphic Design Reporting

Customer Care Representative

Vodafone UK

Jan 2018 - Dec 2019 (1 year 11 months)

Handled customer inquiries via telephone, verified information during security checks, and determined eligibility by comparing client information to requirements. Recorded client information, explained procedures, and provided solutions to customers.

Customer Service Communication Skills Problem Solving Data Entry Security Checks