Moesha Gilliam

Maintained high-quality drink preparation while providing friendly, responsive customer service. Trained new baristas, handled cash transactions, and supported daily shift operations.

Performed venipuncture and blood collection procedures according to established standards. Verified patient information, checked hemoglobin levels, and maintained a clean, safe collection environment.

Provided strong customer service while ensuring staff training and compliance with safety protocols. Managed inventory, verified cash drawer amounts, and handled shortages and deposits during opening/closing.

Prepared dough to recipe specifications and maintained cleanliness of equipment and work areas. Inspected products for defects and supported packaging and labeling of finished goods.

Cleaned and sanitized guest rooms and public areas, including bathrooms, floors, and lobby facilities. Stocked amenities, replenished supplies, and maintained an organized linen closet.

Performed visual inspections and dimensional checks to ensure components met quality control standards. Documented test changes and measured materials against specifications and regulatory requirements.

Assembled components following established procedures to meet quality standards and inspected finished products for defects. Performed minor repairs and took corrective action when product quality issues were identified.

Packaged bakery products according to customer orders while performing quality assurance checks before packing. Maintained sanitation, ensured proper labeling/coding, and prepared shipments by assembling boxes and trays.

Answered customer inquiries and provided accurate information about products and services. Resolved complaints, supported billing/returns/exchanges, and maintained detailed records of customer interactions.

Provided front-end customer service, answered store policy questions, and processed payments accurately across multiple tender types. Verified legal age for alcohol/tobacco purchases and maintained a clean checkout area.

Greeted customers, answered questions, and processed transactions accurately while supporting product finding and advice. Verified legal age for alcohol/tobacco purchases and maintained cleanliness around the checkout area.

Assisted customers with product selection, sizing, and styling while handling transactions and providing change/refund support. Stocked shelves as needed and maintained up-to-date knowledge of merchandise and store policies.

Earned a high school diploma at Elizabeth High School from September 2011 to June 2015.