monica brown
@monicabrown1
Customer-focused retail and food service professional with phlebotomy certification.
What I'm looking for
I am a dedicated customer-service professional with hands-on experience in retail, food service, and light manufacturing. I currently work as a Beauty Advisor at Ulta Beauty and as a Customer Service Associate at Walgreens while holding prior roles in food preparation and automotive sealer application.
My background blends cashiering, merchandising, stocking, photo/FedEx handling, and food preparation, supported by certifications in ServSafe, Food Handler, CPR, and as a Certified Phlebotomy Technician.
I bring dependable operational support—unloading trucks, prepping food, applying sealer in an auto paint shop, and assisting customers—with three years of documented retail and customer-service experience and cross-functional skills in MS PowerPoint and Word.
I value clear communication, reliability, and hands-on problem solving, and I seek roles where I can leverage customer-facing skills, technical certifications, and a strong work ethic to support team and operational goals.
Experience
Work history, roles, and key accomplishments
Beauty Advisor
Ulta Beauty
Aug 2022 - Present (3 years 6 months)
Provide customer service and retail sales on the sales floor, operate cashier duties, and assist with receiving/unloading stock to maintain inventory and merchandising standards.
Customer Service Associate
Walgreens
Aug 2021 - Present (4 years 6 months)
Assisted customers across store functions including photo department, FedEx check-in/out, cashiering, and stocking to support daily operations and customer satisfaction.
Sealer Paint Shop
Toyota
Nov 2019 - Present (6 years 3 months)
Applied sealer to vehicle doors and performed floor brushing inside Corolla bodies to meet quality and production standards on the assembly line.
Prep Cook
Popeye's Restaurants
Feb 2016 - Mar 2017 (1 year 1 month)
Prepared biscuits and side items and supported drive-through operations to ensure timely food production and service quality.
Education
Degrees, certifications, and relevant coursework
Itawamba Community College
High School Diploma, Phlebotomy
2021 - 2023
Completed a High School diploma in Phlebotomy at Itawamba Community College between August 2021 and April 2023.
Availability
Location
Authorized to work in
Job categories
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