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@michaelemenayom
IT leader with 17 years of experience in global IT management.
I am an IT leader with over 17 years of experience in world-class multicultural and multinational organizations. Currently, I oversee Global IT Infrastructure, Service Desk, Enterprise Services, Cyber Security, Networks, Operations, Projects, Governance, Compliance, Service Delivery, Digital Field Devices, and Global End User Computing. My role extends to leading globally dispersed multinational IT teams for a prominent international non-profit organization.
My previous role involved managing IT Operations & Infrastructure for a global engineering design, project management, and consultancy organization in the Oil & Gas division. I bring extensive ICT and project management expertise from the Maritime/Shipping, EdTech, and AgTech sectors. I am dedicated to driving technological innovation, ensuring robust service delivery, and cultivating a collaborative and high-performing IT team.
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Work history, roles, and key accomplishments
MYAGRO
Mar 2022 - Present (3 years 8 months)
Oversee global IT infrastructure, service desk, and cybersecurity. Lead multinational IT teams, manage global IT projects, and develop IT policies and procedures. Ensure quality support delivery and manage IT budget and investments.
Babban Gona
Apr 2021 - Feb 2022 (10 months)
Act as the point of contact for product support across multiple states. Liaise with product managers and engineering teams to ensure optimal support of business applications. Manage a team and develop support strategies.
NewGlobe
Jun 2015 - Mar 2021 (5 years 9 months)
Manage ICT infrastructure and operations, ensuring alignment with global IT strategies. Develop IT policies, manage projects, and provide support across multiple locations. Responsible for team recruitment and training.
Self Employed
Jan 2014 - Jun 2015 (1 year 5 months)
Provided IT management and operations support, including infrastructure and user support. Focused on incident management and troubleshooting across various systems.
Mott MacDonald Nigeria
Feb 2010 - Feb 2013 (3 years)
Managed IT projects and service delivery in the Oil & Gas division. Ensured alignment with global IT policies and provided general IT support across projects.
A.P. Moller Maersk Nigeria Ltd
Jan 2007 - Sep 2010 (3 years 8 months)
Tracked service agreements and managed IT infrastructure. Provided support for network availability and integrity, and implemented ITIL best practices.
Degrees, certifications, and relevant coursework
Master of Science, Information Systems Management
2022 - 2024
Pursuing a Master's degree in Information Systems Management, focusing on the integration of technology and management practices to improve organizational performance.
Higher National Diploma, Computer Science
2003 - 2005
Grade: Upper Credit
Completed Higher National Diploma in Computer Science, gaining foundational knowledge in programming, systems analysis, and network management.
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