Open to opportunities

Michael Emenayom

@michaelemenayom

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IT leader with 17 years of experience in global IT management.

Nigeria

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What I'm looking for

I seek a role that fosters innovation, collaboration, and growth opportunities.

I am an IT leader with over 17 years of experience in world-class multicultural and multinational organizations. Currently, I oversee Global IT Infrastructure, Service Desk, Enterprise Services, Cyber Security, Networks, Operations, Projects, Governance, Compliance, Service Delivery, Digital Field Devices, and Global End User Computing. My role extends to leading globally dispersed multinational IT teams for a prominent international non-profit organization.

My previous role involved managing IT Operations & Infrastructure for a global engineering design, project management, and consultancy organization in the Oil & Gas division. I bring extensive ICT and project management expertise from the Maritime/Shipping, EdTech, and AgTech sectors. I am dedicated to driving technological innovation, ensuring robust service delivery, and cultivating a collaborative and high-performing IT team.

Experience

Work history, roles, and key accomplishments

Current

Global IT Manager

Current

MYAGRO

Mar 2022 - Present (3 years 2 months)

Oversee global IT infrastructure, service desk, and cybersecurity. Lead multinational IT teams, manage global IT projects, and develop IT policies and procedures. Ensure quality support delivery and manage IT budget and investments.

Cybersecurity Project Management IT Infrastructure Projects Service Delivery Budget Management Team Building Risk Assessment Change Management Vendor Management

Product Support Manager

Babban Gona

Apr 2021 - Feb 2022 (10 months)

Act as the point of contact for product support across multiple states. Liaise with product managers and engineering teams to ensure optimal support of business applications. Manage a team and develop support strategies.

Product Support Agile Methodology Incident Management Team Management Stakeholder Engagement Zendesk Data Analytics Reporting Vendor Management Training

IT Manager

NewGlobe

Jun 2015 - Mar 2021 (5 years 9 months)

Manage ICT infrastructure and operations, ensuring alignment with global IT strategies. Develop IT policies, manage projects, and provide support across multiple locations. Responsible for team recruitment and training.

Infrastructure Network Management Project Management Team Leadership Vendor Management IT Support Cloud Computing Change Management Stakeholder Engagement Budgeting

IT Consultant

Self Employed

Jan 2014 - Jun 2015 (1 year 5 months)

Provided IT management and operations support, including infrastructure and user support. Focused on incident management and troubleshooting across various systems.

IT Management User Support Incident Management Troubleshooting Data Backup Security Management Problem Analysis

IT Representative

Mott MacDonald Nigeria

Feb 2010 - Feb 2013 (3 years)

Managed IT projects and service delivery in the Oil & Gas division. Ensured alignment with global IT policies and provided general IT support across projects.

Project Management IT Service Delivery Vendor Management Incident Management IT Governance Data Management Budgeting Team Leadership

IT Coordinator

A.P. Moller Maersk Nigeria Ltd

Jan 2007 - Sep 2010 (3 years 8 months)

Tracked service agreements and managed IT infrastructure. Provided support for network availability and integrity, and implemented ITIL best practices.

Service Management ITIL Vendor Management Active Directory Infrastructure Management Project Coordination SLA Management

Education

Degrees, certifications, and relevant coursework

University of Salford

Master of Science, Information Systems Management

2022 - 2024

Pursuing a Master's degree in Information Systems Management, focusing on the integration of technology and management practices to improve organizational performance.