Moatisi RampomaneMR
Open to opportunities

Moatisi Rampomane

@moatisirampomane

Cybersecurity professional with expertise in software engineering and RPA.

South Africa

What I'm looking for

I seek a role in a dynamic tech environment that fosters growth and innovation.

I am a dedicated cybersecurity professional with a strong foundation in software engineering and robotic process automation. My journey began with a solid educational background, including certifications from ISC2 and Google Cloud, which have equipped me with the skills necessary to tackle complex technical challenges.

Throughout my career, I have gained valuable experience in various roles, including IT Helpdesk Professional and Estate Agent. My technical expertise allows me to provide exceptional support and solutions, while my experience in sales has honed my communication and interpersonal skills. I am passionate about leveraging technology to improve processes and enhance user experiences.

I am committed to continuous learning and growth in the tech industry, and I thrive in dynamic environments where I can contribute to innovative projects. My goal is to be part of a forward-thinking organization that values creativity and collaboration.

Experience

Work history, roles, and key accomplishments

WI

IT Helpdesk Professional

Westec Intelligent Surveillance Inc.

Apr 2019 - Jan 2024 (4 years 9 months)

Provided technical assistance via chat, email, or phone, diagnosing system errors and resolving customer issues. Followed up with customers to ensure full resolution and ran reports to analyze common complaints.

Education

Degrees, certifications, and relevant coursework

IS

ISC2

Certification, Cyber Security

2025 - 2025

Certified in Cyber Security, focusing on various aspects of cybersecurity practices and principles.

BC

Boston College

Certification, Information Technology

2010 - 2010

Achieved A+ certification in Information Technology, focusing on Windows 7 Pro.

TA

Tersia King Learning Academy

Senior Certificate, General Education

2000 - 2003

Completed Grade 12, Senior Certificate, with subjects including English, Afrikaans, Biology, Geography, Travel and Tourism, and Hotel Keeping.

GR

Grundfos

Certification, Pumping Systems

Completed certifications in Pump knowledge basics, optimizing pumping systems for air conditioning, and heating in commercial buildings.

CQ

Cambridge International Qualifications

Certification, HVAC and Safety Management

Completed certifications in Basics of heat, ventilation (HVAC) systems, air conditioning distribution systems, and safety management.

Google Cloud Africa logoGA

Google Cloud Africa

Certification, Cloud Development

2022 - 2022

Completed Google Cloud Developer Scholarship, focusing on cloud development skills.

QU

Quest

Diploma, Call Centre Management

2007 - 2007

Completed a Diploma in Call Centre, focusing on telesales.

WW

Working World

Diploma, Computer Skills

2002 - 2002

Completed a Diploma in Computer Skills.

Tech stack

Software and tools used professionally

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Moatisi Rampomane - IT Helpdesk Professional - Westec Intelligent Surveillance Inc. | Himalayas