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Moatisi Rampomane

@moatisirampomane

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Cybersecurity professional with expertise in software engineering and RPA.

South Africa

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What I'm looking for

I seek a role in a dynamic tech environment that fosters growth and innovation.

I am a dedicated cybersecurity professional with a strong foundation in software engineering and robotic process automation. My journey began with a solid educational background, including certifications from ISC2 and Google Cloud, which have equipped me with the skills necessary to tackle complex technical challenges.

Throughout my career, I have gained valuable experience in various roles, including IT Helpdesk Professional and Estate Agent. My technical expertise allows me to provide exceptional support and solutions, while my experience in sales has honed my communication and interpersonal skills. I am passionate about leveraging technology to improve processes and enhance user experiences.

I am committed to continuous learning and growth in the tech industry, and I thrive in dynamic environments where I can contribute to innovative projects. My goal is to be part of a forward-thinking organization that values creativity and collaboration.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Rep

Current

SecureKing

Oct 2025 - Present (7 months)

Conducted B2B sales and location placement services for claw machines, ATMs, vending machines, smart coolers, and POS devices. Managed presentations, lead generation, email marketing, and lead qualification using remote sales tools.

B2B Sales Lead Generation Lead Qualification Email Marketing Sales Presentations Asana

IT Helpdesk Professional

Westec Intelligent Surveillance Inc.

Apr 2019 - Jan 2024 (4 years 9 months)

Provided technical assistance via chat, email, or phone, diagnosing system errors and resolving customer issues. Followed up with customers to ensure full resolution and ran reports to analyze common complaints.

Technical Support Customer Service Problem Solving Communication Reports

Estate Agent

Sherlock Homes

Jan 2014 - Jan 2019 (5 years)

Managed property listings, conducted virtual and physical tours, and assisted buyers in finding homes. Coordinated the escrow process and advised clients on market conditions.

Property Management Client Communication Market Analysis Negotiation Sales Customer Service Escrow Listing Reviews

Data Call Center and Sales

Vodacom (Outsourced Call Center)

Jul 2010 - Nov 2013 (3 years 4 months)

Resolved customer conflicts, provided exceptional service, and assisted with data-related issues. Demonstrated strong communication skills and worked effectively under tight deadlines.

Conflict Resolution Customer Service Data Management Communication Problem Solving Time Management IT Support Coordination

General Worker / Sales

Grenaker

Jul 2007 - Dec 2009 (2 years 5 months)

Performed general cleaning and maintenance duties while managing day-to-day shop operations. Ensured a clean and organized environment for customers.

Maintenance Customer Service Teamwork Time Management Communication Sales Support

Education

Degrees, certifications, and relevant coursework

ISC2

Certification, Cyber Security

2025 - 2025

Certified in Cyber Security, focusing on various aspects of cybersecurity practices and principles.

Boston College

Certification, Information Technology

2010 - 2010

Achieved A+ certification in Information Technology, focusing on Windows 7 Pro.

Tersia King Learning Academy

Senior Certificate, General Education

2000 - 2003

Completed Grade 12, Senior Certificate, with subjects including English, Afrikaans, Biology, Geography, Travel and Tourism, and Hotel Keeping.

Tersia King Learning Academy

Senior Certificate (Grade 12), English, Afrikaans, Biology, Geography, Travel & Tourism

Grade: Grade 12

Completed Grade 12 (Senior Certificate) with passes including English, Afrikaans, Biology, Geography, and Travel & Tourism, and Hotel Keeping.

Grundfos

Certification, Pumping Systems

Completed certifications in Pump knowledge basics, optimizing pumping systems for air conditioning, and heating in commercial buildings.

Google Cloud Africa

Certification, Cloud Development

2022 - 2022

Completed Google Cloud Developer Scholarship, focusing on cloud development skills.

Quest

Diploma, Call Centre Management

2007 - 2007

Completed a Diploma in Call Centre, focusing on telesales.

Working World

Diploma, Computer Skills

2002 - 2002

Completed a Diploma in Computer Skills.

Cambridge International Qualifications

Certification, HVAC and Safety Management

Completed certifications in Basics of heat, ventilation (HVAC) systems, air conditioning distribution systems, and safety management.

UiAcademy-UiPath

Automation Business Analyst Associate (Diploma), Process Automation / Business Analysis

2024 - 2025

Activities and societies: Covered: automation implementation methodology, process analysis, process mining, process documentation, and impact assessment.

Completed an Automation Business Analyst Associate program focused on automation implementation methodology, process analysis, process mining, and process documentation.

GOOGLE, NEMISA, COURSERA

Cyber Security Specialist (Diploma), Cyber Security

2024 - 2025

Activities and societies: Topics included: NIST, MITRE ATT&CK, OWASP Top 10, hashing & encoding, networking, Linux command line, Windows concepts, incident response, log analysis, packet analysis, Splunk, Wireshark, Cyber Kill Chain.

Completed an online Cyber Security Specialist program covering NIST, MITRE ATT&CK, OWASP Top 10, hashing and encoding, networking, incident response, log analysis, and packet analysis.