MRMoatisi Rampomane
@moatisirampomane
Cybersecurity professional with expertise in software engineering and RPA.
South AfricaWhat I'm looking for
I am a dedicated cybersecurity professional with a strong foundation in software engineering and robotic process automation. My journey began with a solid educational background, including certifications from ISC2 and Google Cloud, which have equipped me with the skills necessary to tackle complex technical challenges.
Throughout my career, I have gained valuable experience in various roles, including IT Helpdesk Professional and Estate Agent. My technical expertise allows me to provide exceptional support and solutions, while my experience in sales has honed my communication and interpersonal skills. I am passionate about leveraging technology to improve processes and enhance user experiences.
I am committed to continuous learning and growth in the tech industry, and I thrive in dynamic environments where I can contribute to innovative projects. My goal is to be part of a forward-thinking organization that values creativity and collaboration.
Experience
Work history, roles, and key accomplishments
IT Helpdesk Professional
Westec Intelligent Surveillance Inc.
Apr 2019 - Jan 2024 (4 years 9 months)
Provided technical assistance via chat, email, or phone, diagnosing system errors and resolving customer issues. Followed up with customers to ensure full resolution and ran reports to analyze common complaints.
Estate Agent
Sherlock Homes
Jan 2014 - Jan 2019 (5 years)
Managed property listings, conducted virtual and physical tours, and assisted buyers in finding homes. Coordinated the escrow process and advised clients on market conditions.
Data Call Center and Sales
Vodacom (Outsourced Call Center)
Jul 2010 - Nov 2013 (3 years 4 months)
Resolved customer conflicts, provided exceptional service, and assisted with data-related issues. Demonstrated strong communication skills and worked effectively under tight deadlines.
General Worker / Sales
Grenaker
Jul 2007 - Dec 2009 (2 years 5 months)
Performed general cleaning and maintenance duties while managing day-to-day shop operations. Ensured a clean and organized environment for customers.
Education
Degrees, certifications, and relevant coursework
ISC2
Certification, Cyber Security
2025 - 2025
Certified in Cyber Security, focusing on various aspects of cybersecurity practices and principles.
Boston College
Certification, Information Technology
2010 - 2010
Achieved A+ certification in Information Technology, focusing on Windows 7 Pro.
Tersia King Learning Academy
Senior Certificate, General Education
2000 - 2003
Completed Grade 12, Senior Certificate, with subjects including English, Afrikaans, Biology, Geography, Travel and Tourism, and Hotel Keeping.
Grundfos
Certification, Pumping Systems
Completed certifications in Pump knowledge basics, optimizing pumping systems for air conditioning, and heating in commercial buildings.
Cambridge International Qualifications
Certification, HVAC and Safety Management
Completed certifications in Basics of heat, ventilation (HVAC) systems, air conditioning distribution systems, and safety management.
GAGoogle Cloud Africa
Certification, Cloud Development
2022 - 2022
Completed Google Cloud Developer Scholarship, focusing on cloud development skills.
Quest
Diploma, Call Centre Management
2007 - 2007
Completed a Diploma in Call Centre, focusing on telesales.
Working World
Diploma, Computer Skills
2002 - 2002
Completed a Diploma in Computer Skills.
Availability
Location
South AfricaAuthorized to work in
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