Kwethemba Nkabinde

Supports the management team in developing a strategic plan for the security function that aligns with the CISO's vision. Enhances and matures incident response processes, detection capabilities, and security management processes.

Conducted weekly one-on-one video sessions with students, addressing questions about assignments, projects, and bootcamp content. Provided written support through a central platform and interacted with students via Slack, offering guidance and direction.

Responsible for conducting asset counts, inventorying software, and identifying, documenting, and prioritizing vulnerabilities. Configured the integration of Qualys and threat intelligence sources to add context to vulnerabilities and prioritized remediation based on CVSS scores.

Performed Incident Response on QRADAR SOAR functions, including real-time monitoring, triage, analysis, coordination, and forensic artifact handling. Developed Playbooks and rules for offenses, alerts, and incidents, and assisted the SOC team in proactively assessing insider threat processes.

Responsible for configuring and managing authentication and authorization of identities for users and devices, and managing user and application licenses. Collaborated with the IT department to drive strategic identity projects, modernize identity solutions, and implement identity governance.

Developed 12 robotic processes using Blue Prism and engaged with various stakeholders within the bank. Elicited and documented business process requirements, designing and documenting processes in Solution Design Documents, Business Requirements Specification, and Process Definition Document.

Designed the final prototype for detecting TB in patients and recommending treatments, based on project sponsor requirements. Gathered, modeled, and documented system processes, and designed the final user interface.

Managed requirements from gathering through to prioritization, and designed, modeled, and built a Dashboard and BI solution for Mercantile’s fleet management department. Gathered requirements from various stakeholders, enabling informed business decisions and proactive forecasting.

Provided 1st line support to claims agents and other end-users, managed bulk task assignments, and prepared quarterly reports. Managed user access and rights, uploaded and tested client data, and created reports on SQL Server Management Studio.

Shadowed the IT manager, documented requirements, and provided end-user and desktop support. Assisted in UAT, troubleshot networks, and maintained IT hardware and software in public libraries and education centers.

Completed a Bachelor of Commerce Honours in Information Management at the University of Johannesburg.

Obtained a Bachelor of Commerce in Information Management from Damelin.