Open to opportunities

sydney mukwevho

@sydneymukwevho

Message

Detailed-Oriented cybersecurity professional

South Africa

Message

What I'm looking for

Seeking a challenging role that utilizes my cybersecurity skills and experience to protect organizations and their customers.

I am a dedicated cybersecurity professional with a strong passion for protecting organizations and the people they serve. With knowledge of NIST frameworks and experience in implementing security controls to ensure compliance with international regulations related to data protection, I am well-equipped to identify threats, risks, and vulnerabilities. My proficiency in Linux command line, SQL, and Python, as well as my recent Google Cybersecurity Certificate, make me a valuable asset to any organization.

Throughout my career, I have demonstrated my ability to work without supervision, take initiative, and provide excellent customer service. My efficient problem-solving and multi-tasking abilities have allowed me to excel in fast-paced environments.

I am a skilled IT professional with experience in trading system support, cybersecurity analysis, and IT infrastructure management. I am confident in my ability to serve as a third-level contact for IT infrastructure-related issues and provide top-notch support to organizations.

Experience

Work history, roles, and key accomplishments

Trade Systems Engineer

BT Telecommunications

Jan 2021 - Jan 2022 (1 year)

Maintained Unified Trading Solutions ensuring high system availability. Acted as an escalation point for local teams on Cisco products and managed Azure cloud hosted solutions, while resolving user challenges and performing system reporting.

Systems Cisco Azure Incident Management Reporting User Support Change Management

Digital System Lead

Prommac

Jan 2021 - Jan 2022 (1 year)

Assisted in IT support management with a focus on digital solutions. Managed Google Workspace, developed applications, and performed Linux administration and IT security monitoring.

Google Workspace Linux Administration Shell Scripting IT Security Virtualization Application Development Monitoring Alerting IT Support Digital

IT Support Engineer

Comair LTD

Sep 2018 - Jan 2021 (2 years 4 months)

Installed and configured hardware and software, monitored systems, and provided technical support across the company. Managed server administration and performed Office 365 migration.

IT Support Hardware Software Configuration System Administration Office 365 Monitoring Virtualization Linux Administration ITIL Data Backup

Senior Trade Systems Support

Investec Bank Limited

Sep 2014 - Jan 2018 (3 years 4 months)

Provided technical support for trading platforms, monitored and deployed front-office trading systems, and handled service requests while ensuring compliance with disaster recovery plans.

Technical Support System Monitoring Services Disaster Recovery Troubleshooting

Trade System Support

Rand Merchant Bank

Jan 2010 - Jan 2015 (5 years)

Monitored and supported front-office trading systems, interacted with various teams, and executed disaster recovery plans while deploying new equipment for starters.

Systems Technical Support System Monitoring Disaster Recovery Troubleshooting

First Line Support Engineer

ABSA

Jun 2008 - May 2011 (2 years 11 months)

Provided first line technical support, installed and configured hardware and software, and maintained a high degree of customer service while logging all support queries.