Mónica Sousa
@mnicasousa
I'm a customer service and retail professional delivering strong client relationships in multilingual environments.
PortugalWhat I'm looking for
I've supported customers at Sector Interactivo and Foundever Portugal as an English Advisor, combining clear communication, problem-solving, and relationship management.
My retail experience includes Primark, Springfield, Women Secret, El Corte Inglés, and Skechers Porto, where I worked in sales and store operations, including shift responsibility. I'm dynamic, extroverted, communicative, comfortable under pressure, and motivated to learn, overcome challenges, and improve every day.
Experience
Work history, roles, and key accomplishments
Store Collaborator/Salesperson
El Corte Inglês
Served as a store collaborator and salesperson, providing customer assistance and sales support.
English Advisor
Foundever Portugal
Provided customer support as an English Advisor, utilizing strong communication and problem-solving skills.
Store Collaborator/Salesperson
Springfield
Worked as a store collaborator and salesperson, assisting customers and driving sales.
Shift Manager/Salesperson
Women Secret
Managed shifts and sales activities, ensuring customer satisfaction and team coordination.
Store Collaborator
Skechers Porto
Worked as a store collaborator, assisting customers and supporting retail operations.
Store Collaborator
Primark
Provided customer support and assisted with store operations as a store collaborator.
Education
Degrees, certifications, and relevant coursework
Mónica hasn't added their education
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Availability
Location
PortugalAuthorized to work in
Job categories
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