
M N
@mn06
Order management specialist at LOCUS ROBOTICS handling quote-to-cash, deployment orders, and product returns.
What I'm looking for
At LOCUS ROBOTICS, I provide subject-matter expertise for order management, handling quote-to-cash processes and product returns for domestic and international orders.
I create deployment sales orders in Salesforce and NetSuite, and manage new deployments, field service requests, returns, and accessory orders through fulfillment.
At LITEPOINT - A TERADYNE COMPANY, I supported direct sales through order management, product configurations, quotes, and opportunity tracking in Salesforce and Tableau.
At ARCELORMITTAL, I managed customer purchase orders and supported Salesforce users. I also created Power BI reports on inventory, product usage forecasts, and delivery performance.
Experience
Work history, roles, and key accomplishments
Provided subject-matter expertise and leadership to the order management function, demonstrating strong proficiency in quote-to-cash and product return processes for domestic and international orders. Created customer deployment sales orders in ERP systems and managed orders from receipt to fulfillment.
Sales Operations Specialist & Inside Sales Representative
LitePoint - A Teradyne Company
Jan 2020 - Dec 2022 (2 years 11 months)
Managed order management in support of direct salesforce and reps, systematically tracking opportunities, quotes, and purchase orders in Salesforce and Tableau. Supported direct sales with product configurations, quote creation, and coordination of lead times and delivery dates.
Managed purchase orders and expedited orders to meet customer requirements for individual business service levels. Provided flexible and robust customer support with attention to detail on products for the benefit of the respective customer group.
Inside Sales Representative, Sales Support Associate, Account Manager
National Material Company
Jan 2010 - Dec 2016 (6 years 11 months)
Established new customer accounts in Oracle's iSupplier CRM platform in conjunction with credit department and outside sales team. Oversaw training of new employees utilizing iSupplier and managed data on the NMLP mainframe computer program.
Administrative Assistant / Student Client Representative
University of Illinois
Jan 2007 - Dec 2009 (2 years 11 months)
Provided administrative support and client representation in the Office of Career Services.
Education
Degrees, certifications, and relevant coursework
University of Illinois at Chicago
Bachelor of Arts, Political Science
Bachelor of Arts in Political Science from the University of Illinois at Chicago.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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