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M N

@mn06

Order management specialist at LOCUS ROBOTICS handling quote-to-cash, deployment orders, and product returns.

United States
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What I'm looking for

I'm open to learning and mastering other CRM, API, and SaaS platforms.

At LOCUS ROBOTICS, I provide subject-matter expertise for order management, handling quote-to-cash processes and product returns for domestic and international orders.

I create deployment sales orders in Salesforce and NetSuite, and manage new deployments, field service requests, returns, and accessory orders through fulfillment.

At LITEPOINT - A TERADYNE COMPANY, I supported direct sales through order management, product configurations, quotes, and opportunity tracking in Salesforce and Tableau.

At ARCELORMITTAL, I managed customer purchase orders and supported Salesforce users. I also created Power BI reports on inventory, product usage forecasts, and delivery performance.

Experience

Work history, roles, and key accomplishments

Locus Robotics logoLR
Current

Order Management Specialist

Jan 2022 - Present (4 years 9 months)

Provided subject-matter expertise and leadership to the order management function, demonstrating strong proficiency in quote-to-cash and product return processes for domestic and international orders. Created customer deployment sales orders in ERP systems and managed orders from receipt to fulfillment.

LitePoint - A Teradyne Company logoLC

Sales Operations Specialist & Inside Sales Representative

LitePoint - A Teradyne Company

Jan 2020 - Dec 2022 (2 years 11 months)

Managed order management in support of direct salesforce and reps, systematically tracking opportunities, quotes, and purchase orders in Salesforce and Tableau. Supported direct sales with product configurations, quote creation, and coordination of lead times and delivery dates.

NC

Inside Sales Representative, Sales Support Associate, Account Manager

National Material Company

Jan 2010 - Dec 2016 (6 years 11 months)

Established new customer accounts in Oracle's iSupplier CRM platform in conjunction with credit department and outside sales team. Oversaw training of new employees utilizing iSupplier and managed data on the NMLP mainframe computer program.

University of Illinois logoUI

Administrative Assistant / Student Client Representative

University of Illinois

Jan 2007 - Dec 2009 (2 years 11 months)

Provided administrative support and client representation in the Office of Career Services.

Education

Degrees, certifications, and relevant coursework

University of Illinois at Chicago logoUC

University of Illinois at Chicago

Bachelor of Arts, Political Science

Bachelor of Arts in Political Science from the University of Illinois at Chicago.

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