Open to opportunities

Mmabatho Kekana

@mmabathokekana

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Experienced legal and insurance administrator with claims expertise.

South Africa

Message

What I'm looking for

I seek a role where I can apply claims and administrative expertise, support executives, and contribute to efficient legal or insurance operations while growing professionally.

I am an experienced legal and insurance administrator with over a decade supporting claims management, executive teams, and office operations.

At Passenger Railway of South Africa (PRASA) I managed records and data, drafted legal correspondence, coordinated claims reviews, and handled payments and invoices for court orders and legal fees.

My background also includes travel consultancy where I managed itineraries, reservations, and travel documentation, and most recently I worked as a real estate agent assisting clients with property transactions and marketing.

I hold a Claims Insurance Certificate (NQF 5), a Diploma in Travel and Tourism, and IT and virtual assistant certifications, and I bring strong administrative, customer service, and software skills to support operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Real Estate Agent

Current

Wetradeproperty

Jan 2025 - Present (8 months)

Assist clients with buying, selling, and renting residential properties, prepare listings and documentation, and negotiate offers to facilitate smooth transactions.

Property Sales Client Relations Negotiation document preparation Compliance Social Media Marketing

Legal Claims Administrator

Passenger Railway of South Africa

Jan 2013 - Jan 2025 (12 years)

Managed claims administration, records and data entry, drafted legal correspondence and settlement documents, and processed payments for legal fees and court orders over a 12-year period.

Claims Management Records Management Data Entry Payment Processing Customer Service Travel Coordination Document Control

Travel Consultant

XL Oceanair Travel

Jan 2009 - Dec 2012 (3 years 11 months)

Planned detailed travel itineraries, managed flight and accommodation bookings, and handled travel documentation and customer support while resolving cancellations and refunds.

Customer Service