Looking for a job

Amanda Pieterson

@amandapieterson

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I support clients and operations through professional communication, administration, invoicing, and problem-solving.

South Africa

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What I'm looking for

I'm looking for an opportunity where I can use my customer service, administration, research, and communication skills to help people, solve queries, and continue growing professionally.

I've supported customers and office operations at Rewardsco, Jurgens Plumbers and Contractors, and Hollywoodbets, handling client queries, calls, emails, bookings, quotes, invoices, and accurate message-taking.

At Jurgens Plumbers and Contractors, I prepared quotes, generated invoices in Sage, worked with insurance providers and banks, and monitored material stock. I bring strong active listening, relationship-building, professional writing, and document-management skills developed through customer service and office administration.

I'm a Bachelor of Arts in Law graduate and current LLB student who values careful research, source validation, and helping people find practical solutions.

Experience

Work history, roles, and key accomplishments

Office assistant

Jurgens Plumbers and Contractors

Sep 2024 - Apr 2025 (7 months)

Engage with clients telephonically and via email.
Engage with SA Home Loans, Standard Bank, Santam and Discovery insurance providers through telephone and email correspondence.
Prepare quotes and ensure they are sent timely to private clients and insurance providers.
Generate invoices on Sage and ensure invoices are sent timely to private clients and insurance
providers.

Invoice Processing Outlook telephone etiquette Documentation Preparation Excel reporting

MTN Customer Care Agent

Rewardsco

Oct 2023 - Feb 2024 (4 months)

Engaged with clients telephonically and via email, explaining products and packages, assisting with billing queries, and handling queries from start to finish by processing required forms and documents.

Email Communication Customer Service Problem Solving Active Listening Billing Documentation