Anca Grobler

Manage high-volume claimant portfolio and full lifecycle motor damage claims, executing default judgments and enforcement actions to recover uninsured losses and secure funds for clients with strict CPR compliance.

Managed high-volume financial settlements and installment files, performed compliance audits on file closures, and acted as final quality gatekeeper prior to fund release to prevent post-settlement leakage.

Led client onboarding for motor damage and personal injury claims, coordinated medical evidence collection and DVLA/police searches, and provided operational support including training assistance and file maintenance.

Booked and confirmed consultant appointments, managed consultant diaries, and supported sales of BEE, payroll and management information system products to drive lead generation.

Scheduled and confirmed consultant appointments and supported sales of trading platform products through outbound calling and client follow-up.

Managed office duties, marketing and promotions, stock ordering and supplier relationships, ran events and handled cashier responsibilities to increase sales and brand visibility.

Handled general office administration, payroll and payments, social media updates, stock ordering and event support to maintain smooth operations and guest services.

Taught drama classes, prepared students for productions and public speaking competitions, and judged and trained participants for ATKV-oriented events.

Managed general office duties, payments, social media updates and event assistance while supporting operations and recovery crew activities.

Completed secondary education at High School Akasia, graduating in 2010.