Misty Hassler

I’m a Healthcare Operations & Administrative Specialist with 15+ years of experience streamlining insurance verification, provider credentialing, claims processing, prior authorizations, patient billing, collections, and scheduling. I’m known for managing high-volume, computer-based workflows while maintaining HIPAA compliance in fast-paced environments.

In my current role, I manage insurance verification, claims submission, appeals, prior authorizations, patient billing, collections, and payment posting. I coordinate credentialing and enrollment activities for two providers, maintain relationships with insurance carriers, and oversee electronic patient records and records digitization.

I also support day-to-day operations through scheduling, documentation, workflow management, and customer service. I use ChiroTouch, payer portals, and Microsoft Office tools in a role that is approximately 90% computer-based, ensuring accurate, timely handling of patient and provider needs.

Earlier experience includes serving as a Medical Screener, where I maintained accurate electronic documentation and donor screening records while supporting confidentiality and compliance. I also managed scheduling, referrals, patient registration, and records management as a Clinical Manager, and supported patient records and communication as a Medical Assistant—earning recognition including Phi Theta Kappa and National Dean’s List.