Mirna Beyris

Provides personalized assistance, identifies customer needs, and recommends suitable products, devices, and services. Processes sales transactions, service activations, and payments, ensuring accurate information and responsible handling of funds.

Advised prospective and existing clients on life, accident, and health insurance products. Interviewed clients, reviewed existing coverage, and recommended options aligned with their needs.

Executed manual and automated tests for web and mobile applications. Designed test cases, produced customized quality reports, and prepared user manuals.

Tested urban transportation applications, with emphasis on map-positioning accuracy, reliability, and usability. Created user stories and designed test cases to support effective product development.

Performed software testing to validate the functionality and performance of agency-developed products. Coordinated marketing strategies and campaigns to strengthen brand positioning.

Supported SCADA projects through quality assurance, project management, configuration management, and test-case design. Coordinated project activities and monitored compliance with quality processes and standards.

Contributed to the deployment of a SCADA system as a deployment and graphic-component designer. Led the project team and managed resources to support implementation, quality standards, and client objectives.

Organized and planned project tasks to support timely and efficient delivery. Managed project configurations and monitored required metrics and standards for CMMI certification readiness.

Life, Accident, Health & HMO License obtained in November 2024.

Bachelor's Degree in Computer Science from the University of Informatics Sciences, completed in 2010.