At Synechron, I lead quality delivery for Markel’s underwriting, billing, and claims platforms, directing distributed QA teams of 20+ and supporting major and minor production releases each month. I’ve maintained a 100% release success rate with zero missed releases while reducing production defects by over 50%.
I built regression automation using Selenium, Cypress, Jenkins, and Azure DevOps Pipelines, cutting manual regression effort by over 60%. I also serve as Scrum Master and Product Owner, guiding backlog refinement, UAT, defect triage, release readiness, and AI-based testing evaluations with Functionize and Playwright.

