MIRIAM MBUGUA
@miriammbugua
HR professional passionate about employee engagement and organizational growth.
What I'm looking for
As an HR professional with a strong academic background in Human Resource Management, I bring a passion for driving employee engagement and growth. My experience spans roles in sales, operations, and advocacy, where I have honed my skills in recruitment, onboarding, and policy development. I am proficient in HRIS platforms, Google Suite, and Microsoft Office, with excellent communication and analytical skills.
In my current role as a Sales Associate at Platinum Credit Limited, I serve as the first point of contact for customers, assessing their financial needs and guiding them through loan processes. I also collaborate with various teams to ensure smooth loan processing. Additionally, as a GBV Advocate at Mapenzi CBO, I work to raise awareness and support survivors, while gathering data to inform advocacy efforts.
My previous roles include Operations Assistant at Zakim Tech Solutions, where I resolved technical issues and provided training, and Data Entry and Analysis at Cloud Factory Kenya, contributing to machine learning applications. I also volunteered with Kenya Red Cross, managing HR documentation and recruitment processes. I hold a Bachelor's degree in Human Resource Management and various diplomas in relevant fields.
Experience
Work history, roles, and key accomplishments
HR Volunteer
Kenya Red Cross (Kilifi Branch)
May 2024 - Present (1 year 1 month)
Managing HR documentation, facilitating recruitment processes, and coordinating onboarding for new hires to improve employee engagement.
GBV Advocate
Mapenzi CBO
May 2024 - Present (1 year 1 month)
Raising awareness about gender-based violence, educating the community, and providing support to survivors. Leading campaigns and gathering data to inform advocacy efforts.
Sales Associate
Platinum Credit Limited
Jan 2024 - Present (1 year 5 months)
Acting as the first point of contact for customers seeking loans, assessing financial needs, and recommending suitable loan products. Collaborating with the sales team to meet targets and providing excellent customer service.
Data Entry and Analysis
Cloud Factory Kenya
Feb 2021 - Jan 2024 (2 years 11 months)
Performing 3D image annotation and audio transcription with high accuracy, contributing to data integrity for machine learning applications.
Operations Assistant
Zakim Tech Solutions
Mar 2023 - Jan 2024 (10 months)
Resolving technical issues in Google Suite and Microsoft Office, providing training to colleagues, and maintaining digital documents for efficient data management.
HR Attachee
Bidco Africa Limited
Jan 2020 - Apr 2020 (3 months)
Providing analytical support in human capital management, managing recruitment interviews, and maintaining ERP processes for HR operations.
Education
Degrees, certifications, and relevant coursework
Jomo Kenyatta University Of Agriculture And Technology
Bachelor in Human Resource Management, Human Resource Management
2019 - 2024
Studied Human Resource Management, focusing on recruitment, onboarding, compliance, and HR policy development, equipping me with the skills necessary to drive employee engagement and growth.
Alison Online Learning
Diploma in Grant Writing, Grant Writing
2023 - 2023
Completed a Diploma in Grant Writing, enhancing my skills in writing proposals and securing funding for various projects.
Alison Online Learning
Diploma in Positive Psychology, Positive Psychology
2023 - 2023
Completed a Diploma in Positive Psychology, focusing on the study of well-being and the factors that contribute to a fulfilling life.
Alison Online Learning
Diploma in Persuasive Writing, Writing
2023 - 2023
Completed a Diploma in Persuasive Writing, developing skills to effectively communicate and persuade through written content.
Alison Online Learning
Office Etiquette and Professionalism, Professionalism
2023 - 2023
Completed a course in Office Etiquette and Professionalism, learning the essential skills for maintaining professionalism in the workplace.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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