Open to opportunities

Miriam Charles

@miriamcharles

Message

I support patients and customers through scheduling, prescription assistance, and accurate data management.

United States

Message

What I'm looking for

I'm looking for a customer-facing role where I can support patients or clients, resolve concerns, manage scheduling or records accurately, and contribute to a positive team environment. I'm willing to relocate anywhere.

I'm currently supporting patients remotely at Cardiovascular Associates, Ltd., helping with in-office prescription needs, appointment scheduling, and system data entry.

At Walgreens Boots Alliance, I handled phone and written prescription inquiries, processed orders, verified insurance, supported billing, and resolved medication-related customer concerns.

My experience at Concentrix strengthened my focus on accurate data verification, completeness checks, and error correction.

I've also managed collections communications at Allied Services, including payment-plan negotiations, billing issue resolution, recordkeeping, compliance, and customer relationship management. I bring fluent English and Haitian Creole communication, intermediate Spanish, and a consistent focus on professional customer support.