
Ikeïsha Paul
@ikeshapaul
I support customers across languages through call center service and translation.
What I'm looking for
I've supported CVS Health customers by answering incoming calls, assisting with inquiries, documenting interactions, and providing resolutions professionally.
I bring customer service, communication, problem-solving, responsibility, and management skills to every customer interaction.
I also worked as a translator for Haitian and Spanish speakers in the Dominican Republic, helping people who could not speak Spanish or English.
Through volunteer work at Calasancio Care, I worked with children and developed leadership and negotiation skills. I speak English, Spanish, French, and Creole.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
CVS Health
Answered incoming calls and assisted customers with inquiries, documented interactions, and maintained professionalism while providing resolutions.
Education
Degrees, certifications, and relevant coursework
Penn Foster High School
High School Diploma, General Studies
Earned a high school diploma from Penn Foster High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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