Jennifer Sarai Bravo Patria

At Cigna-Evernorth Service Inc, I assist patients and doctors’ offices by phone, obtaining patient, shipping, and payment information while coordinating refill orders and new prescription requests.

I provide price quotes, order status, plan structure, and support for non-clinical cases. I transfer calls to the appropriate departments when specialized support is needed and maintain accuracy and efficiency in a fast-paced environment.

Previously, I managed a Sweet store, supporting customers in person and through WhatsApp, handling cashier duties, restocking products, opening and closing the store, and keeping it organized.

I’m a fast learner who works well in teams, with strong communication, negotiation, conflict-resolution, and attention-to-detail skills. I speak Spanish natively, English fluently, and French at a basic level.