I'm supporting daily operations at Destination Tomorrow's city-funded shelter for transgender and gender non-conforming individuals, preparing eligibility documentation, coordinating vendors, and connecting internal teams, city agencies, and external partners.
Across Housing Specialist and Case Manager roles, I've managed records ranging from 20 active files to a 400+ client caseload. I maintain accurate digital and physical filing systems, complete quality checks, prepare reports and assessments, and keep confidential documentation compliant and on schedule.
I'm bilingual in English and Arabic, with a Psychology degree from Hunter College and a service-focused approach to administrative coordination, client communication, and records management.
