Open to opportunities

Mirella Santana

@mirellasantana

Message

I support workplace operations and drive client growth through organized, service-focused coordination.

United States

Message

What I'm looking for

I'm looking for a service-focused role where I can support workplace operations, coordinate across teams, deliver an excellent employee and visitor experience, and continue growing my administrative, project management, and client-facing skills.

I'm currently the receptionist at Yahoo, where I welcome employees, executives, vendors, and visitors while coordinating check-in, badging, mail, packages, scheduling, and administrative support.

Previously, at Too Good To Go, I managed the full sales cycle for client accounts and increased Spanish-speaking market sales by 30% through culturally aligned prospecting. I managed 200+ ICP leads across inbound and outbound sales while maintaining Salesforce records and meeting or exceeding quota.

At Karbon, I partnered with Account Executives to grow pipeline and increased sales-qualified lead generation by 15%. I bring professionalism, discretion, strong organization, and a service-driven approach to corporate and technology environments.

Experience

Work history, roles, and key accomplishments

Current

Receptionist

Current

Yahoo

May 2026 - Present (3 months)

Serve as the first point of contact for employees, executives, vendors, and visitors, delivering a professional and welcoming workplace experience. Coordinate visitor check-in, badging, and escort procedures in accordance with building security protocols.

Front Desk Operations Vendor Management Scheduling Data Entry Microsoft Office Google Workspace Microsoft Teams Slack Zoom

Full Cycle Account Executive

Too Good To Go

Jul 2023 - Dec 2023 (5 months)

Managed full-cycle sales process including outreach, meeting scheduling, onboarding, and account maintenance for a portfolio of client accounts. Increased Spanish-speaking market sales by 30% by developing culturally aligned prospecting strategies.

Sales Salesforce Pipeline Management Outreach Spanish Prospecting Account Management

Sales Development Representative

Karbon

May 2022 - Oct 2022 (5 months)

Collaborated with Account Executives to expand account coverage and grow the sales pipeline. Increased sales-qualified lead (SQL) generation by 15% using Salesforce, LinkedIn Sales Navigator, Zoom, and Apollo to optimize outreach and reporting.

Sales Development Salesforce LinkedIn Sales Navigator Zoom Apollo Lead Generation Pipeline Growth