Mireille Greiss
@mireillegreiss
I drive SaaS renewals, customer retention, and business growth across global technology organizations.
EgyptWhat I'm looking for
At DocuSign, I lead win-win renewal negotiations for a high-volume portfolio, protecting retention and customer trust while identifying expansion opportunities.
I maintain accurate forecasts, flag renewal risks early, and partner with Legal, Revenue Ops, Product, and Customer Success to deliver smooth, timely renewals and meet revenue, bookings, and billings targets.
Previously at Oracle, I qualified inbound EMEA leads for digital transformation solutions, exceeded lead-generation and conversion targets, and supported pipeline progression alongside Account Managers. At GE Power Conversion, I managed the full inside-sales cycle, from lead generation and qualification through opportunity development and CRM accuracy.
I'm a bilingual English-French business professional with more than eight years of experience in SaaS renewals, inside sales, business development, and customer retention across multinational organizations.
Experience
Work history, roles, and key accomplishments
Lead win-win renewal negotiations for a high-volume portfolio, protecting retention and customer trust. Identify growth opportunities at renewal and support account expansion.
Qualified inbound leads across EMEA, converting prospects into sales-ready opportunities for digital transformation solutions. Partnered with Account Managers to support pipeline progression and a strong customer experience.
Inside Sales Associate
General Electric
Feb 2017 - Dec 2021 (4 years 10 months)
Managed the full sales cycle including inbound and outbound lead generation, qualification, and opportunity development. Supported field sales with account insights, pipeline management, and CRM data accuracy.
Database Operator
IMS Health
Aug 2014 - Jan 2017 (2 years 5 months)
Processed and validated large volumes of healthcare data, improving database accuracy and supporting marketing campaigns.
Administrative Assistant
SKF Egypt
May 2013 - Apr 2014 (11 months)
Provided executive and administrative support including reporting, scheduling, and client correspondence.
Secretary
Misr International Films
Jan 2011 - Dec 2012 (1 year 11 months)
Early career role as a Secretary at Misr International Films.
Coding Specialist
GFK Retail & Technology
Jan 2011 - Dec 2012 (1 year 11 months)
Early career role as a Coding Specialist at GFK Retail & Technology.
Education
Degrees, certifications, and relevant coursework
IAE Poitiers
Master of Science, Management
2010 - 2011
Master of Science in Management from IAE Poitiers, France, completed in 2011.
Ain Shams University
Bachelor's, Business
2007 - 2011
Grade: Very Good
Bachelor's in Business (Marketing) from Ain Shams University, Cairo, with a grade of Very Good.
IAE Poitiers
Licence, Management
2009 - 2010
Licence de Science de Gestion from IAE Poitiers, France, completed in 2010.
Sainte Anne School
General Certificate of Secondary Education, Literature
Grade: 93.6%
General Certificate of Secondary Education, Literature Division, with a score of 93.6%.
Dale Carnegie
Certificate, Time Management & Stress Management
Certificate in Time Management & Stress Management from Dale Carnegie.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Salary expectations
Social media
Skills
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